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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 4,483 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great. Easy to set up with laptop and phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value printer worth it!

    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular printer fits all my printing and scanning needs, Set up went as smoothly as all my previous HP printers. No disappointment here!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer is awesome it has no problems printing and the quality of the pages are great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    print specialist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    past start up, east to load ink cartridges and paper tray.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent home printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Does everything I need it to do. I'm very pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Deserves a Zero

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate this printer even lower, I definitely would. I went looking for a printer that can print on demand, and this one seemed to fit the bill. However, it's constantly going offline. Every single time I need to print, I am required to go through a different set of troubleshooting steps to get it back online, and operating properly. It's not even the same steps each time, although the error is basically the same. I've reinstalled the drivers. I've removed the printer and reinstalled from scratch. The printer's issue with staying online with the network occur daily, and never take less than an hour to resolve before miraculously I can print again. I've used all of the troubleshooting tools, and HP support options I can find. Extremely disappointed in this printer, and HP's efforts to resolve the problems inherent to this machine. Will be looking for another option, and likely not buying an HP product again based on this experience. Something as simple as printing documents from my laptop should not generate an exercise in playing whack a mole in finding out which particular troubleshooting technique will happen to work today, every time you want to print. Device is an exercise in futility for certain.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my HP printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and a great price with excellent shipping

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good small printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup . Easy to link to phone and laptop. Good value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works well, ink usage seems to be good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP t comp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and print. Its weight is light so you can set on top.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Envy 6400

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, works great but why is the Power button in Back?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 6455e printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has worked well for small printing tasks. It is very easy to use and quality of printed items is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good 100 % recomended for all copies and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the new printer, but I didn't realize that I also received the 6 months of Instant Ink subscription. I need to know how I can cancel that subscription at the end of the 6 month period. I also didn't receive an instruction booklet with my new printer. How do I get an instruction booklet for my new printer?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 6455e review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On large job printing, it garbles the files somehow. Still working to figure that out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steve's Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. My husband was able to get it going with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer fits our family’s needs. Hopefully it lasts as long as our last printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven’t tried all that this machine can do. I bought it primarily to make copies. That it does. I like the feed feature, as opposed to manually copying one piece at a time. I’d say it’s a great value.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Prints When it Wants Too...Not When You Need It To

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Garbage. Loses Wifi connection every time you shut it down, but dries the ink up super fast if you leave it on. I have NEVER had so much trouble with a printer that makes me completely re-install software and drivers every time I turn it off. And the best part of all this...there is NO display screen on this model that tells you what is going on. Instead HP thought it would be a good idea to use a RGB LED and have different colors signal different issues. Wow, I really hope the person at HP that came up with this idea was fired. I will never purchase HP products again as I have had issues with many of their products. Go with Cannon printers instead. They are great, don't lose the wifi connection, can leave them on and they go into power save mode and don't dry up the ink, and they include a LCD screen that tells you in English when there is an issue. HP has always been over priced junk.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear you’ve had such a dreadful experience with your printer. Your harsh evaluation comes as no surprise, considering you’ve endured unreliable connectivity, difficult usability and ink cartridges that haven’t worked as they should. I want to help you resolve this situation. I hope you’ll use the resource and information below to reach that goal.

      I can’t tell from your review what’s caused the problems you describe. I recommend that you contact us directly so we can help you assess what has happened and find the best route to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    LIKE THE PRINTER, BUT NOT LOVING IT!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRINTER. HOWEVER, IT WILL NOT PRINT A PDF FILE. WHAT'S UP WITH THAT?

    I would recommend this to a friend