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Customer Ratings & Reviews

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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4467 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,467 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    New HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, value for the price, easy operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up and versatile and a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a new printer since Cannon did not provide an updated driver for its printer to work with my Mac Catalina OS. I picked this one as I have had good luck with HP Envy in the past. Set up was really easy and I had everything working great in minutes. Worked fine for copying and scanning for a couple of weeks and then suddenly I couldn't get it to work. Trouble shooting showed the printer was connected to wifi OK, but not recognized in my Mac. I'm not sure what happened, but I reinstalled everything and its now working again. HP Smart app that is included is nice. Lets hope it keeps connected and recognized in my Mac OS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    New Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer very much. Easy to set up and use. The print is really good quality. I’m very happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer, once set up.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer once you figure out how to set it up. No actual printed instructions. You have to download the app and figured it out from there. Ink doesn’t last as long as some others. Still, a very affordable and quality printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, just what I needed. Quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    The HP ENVY 6455e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY 6455e is okay for families. It has a very low page yield for both black-only and color prints, which results in a high cost-per-print since you need to replace the cartridges often other than that their printing quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and is easy to use and the ink makes for very clear words

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp Envy 6455e wirless all in one injet printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP printer before I purchased this one. I was sorry that it was too old to use on my computer. I had it for years and was always pleased with the way it worked for me. So I bought another HP Envy Printer and it works just as well as my old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Buy something else! Now worth it.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most frustrating printer I have ever used! I have begged and prayed to get this thing to work properly. Setup was really easy and worked well during the initial stage. Then it became like a teenager (got moody) and only worked when it felt like it. I had to reset it a bunch of times, couldn't stay on the internet. Again, cannot return the printer to BestBuy per return policy. The job of a printer is to print. When it fails, then its a bad product. Get a printer with buttons not solely App controlled. The instant ink program is a mess by HP. You will not be able to use any cartridges from any where else. My husband bought cartridges from Staples and OfficeMax before joining the program - None of them worked b/c they want you to join. Totally messed up! Ink worked but again the printer has to tell them when your low on ink to get new ones. Then you have to wait 10 days for it (shipping/mail services). So you have a printer for $189 that you can't use with no ink??? I had to print else where. Buy something else! Not worth the stress or the trouble.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has performed so unreliably, and that you’ve had difficulty with your Instant Ink subscription. I can wholly understand why this would be a frustrating combination. I want to help you resolve this situation, so I’ll provide some resources I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
      - support.hp.com/us-en/product/model/2100187516

      If any problem persists – and for assistance in getting your Instant Ink subscription to work more efficiently – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Work great until it just stopped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, first purchased about 2 months ago and just stopped working. Luckily I purchased insurance on it so I would recommend the same. However when it did work, it worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Budget Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for the price it has a lot of different options. The setup was easy and seamless took me less than 5 minutes. Being able to print from my mobile device and from any device wirelessly is a lifesaver.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer for the price. I bought a printer cable to bypass the wireless printing. The app not so user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the performance of the printer. It is smooth and runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Quality, ease of setup. Another great HP printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; easy to use. Very much like scanning capabilities (docs/photos, previews). Also like 2-sided option to save paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, easy to set up and print quality is decent. Blue tooth is handy with fewer cables and it was easy to print from our laptop and phone. The icons were a little confusing (no words just pictures) but a quick Google search clearly explained what they meant and how to resolve if there was an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great quality, no power button

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality with regular paper, photo papers and scanning. 4 stars because it kept getting “disconnected” and “stuck” status. No actual paper got stuck and it was connected online the whole time. Since this has no power button, I had to constantly unplug and replug. The set up was pretty difficult and I am tech savvy. I had the product for about 3 weeks before returning and upgraded to a different HP model with a power button. Great quality for the price. The HP printing program is amazing and I highly recommend. Maybe the issues I had were isolated.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Hp printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but at times the app can get buggy. But it has gotten better. The printer quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Hp ehat have you done ?!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: This printer is constantly updating which is fine however it does it af night while one is sleeping did I mentioned that the printer live in my room and that this printer had lights as indicators yes it foes blue, amber, white , lavendar while its. updating and you dont have a. Cover on you get a light show and you cant turn the lights off. No only do u get a light show while you are sleeping you are also getting a nice noise of the printer checking something like the tray that holds the paper but it does a clicking sound never ever hated a printer more… in addition to the clicking and the light show it prints when it ferls like it not when you ask it too this is a moody printer. Pro. It can print front and back tray holds about 20-25 pages and when it does what you want it to do it does it well and ends with a little tune it sings

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Dream Machine!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new printer. I had my last HP printer for 10-plus years. Easy installation—up and running quickly. One of the best features is being able to print documents directly from my iPhone & iPad, without the torture of powering up the laptop. I also like the HP Instant Ink Program, and HP support is unsurpassed for quick help if needed.

    I would recommend this to a friend