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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,483 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Home office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found this printer easy to install and just what I needed in my home office. Smart sleek design. Recommend it for light office duty at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good, not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a home office, replacing a Brother model. This is a prettier printer; looks professional. The setup was pretty easy, initially. The app must be used to set it up. It didn't initially recognize my wifi, took several restarts to get it to recognize, so that I could complete setup. Once that was done, setup went smoothly. The print quality is very good. One issue it that it doesn't scan then print multiple items at once. We can try to scan a document with multiple pages, then have to print them one at a time, instead of being able to print all at once. My Brother printer allowed that. This was more expensive than i thought it should be. I guess that many printers are because more people are staying home. That being said, it wasn't bad compared to similar models. I have only had it up for a little over a month and have had to replace the initial cartridge. I do wish it came with multiple cartridges instead of "black" and "color". The auto ship is convenient, sort of, as long as you don't print above HP's alloted limits. Overall, a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - Feeder Broke Jams easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - ENVY 6455e Wireless All-In-One Inkjet Printer with 3 months of Instant Ink Included with HP+ - White is good except Feeder Broke Jams easy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Connected to all of our mobile devices automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Satisfied Business Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this color printer for our small business. The quality of the print is really good, it is a small device but fast. I recommend this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a great find! Its a little finicky. Don't like that the light stays on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice printer, all-in-all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four and a half stars actually. The printer has been working fine, although I haven't put it through all the paces and functions. But setup was difficult because as some others have found, the set-up instructions aren't Mac-friendly (although some have apparently not had that problem). Customer support was friendly and helpful, and after a fairly lengthy call, I had it up and running fine. The HP Smart app so far has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well for documents. Compact and easy to set up but one pice of advice is to make sure your WiFi provider has your network set up to allow the printer to be discovered.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A few good and a few not as good facts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer that could be used as a fax machine. I like the top auto feed option. It comes in handy if you have several pages to copy. You avoid opening the cover and removing the previous page to add another one before copying. The problem is that the Mobile App for your phone does not provide all of the options available on the desktop app. If you use it as a scan from your mobile phone, you can not save it as a PDF. It will only save to a cloud as a JPG. The tray that holds paper is not very large. The controls on the printer are not easy to figure out. They are extremely simple pictures that are only visible if you touch them so they light up and at that point, you have activated the option by touching the button. They should really be lit all the time. Otherwise, copies fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the price. Very easy to set up. Wireless works well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Envy 6455e Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for us. Would purchase again. The only drawback is that for an all-in-one printer, there is no fax capability. A small inconvenience for us as there are alternatives available. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Stress-free Printer Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a disastrous experience with my previous printer purchased elsewhere, I was thrilled to not only get an excellent product at a great price, but being able to pick it up the same day made the buying experience so easy and stress-free. Way to go, Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work horse printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of use is great. Love all the functions it has for the price. Enjoying the insta ink program. Would recommend this printer to anyone working from home as well as every day use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and super easy to setup! I work from home and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent printer for color and black and white printing, as well as for printing photos. I do not regret buying it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Another best buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not gotten to use this printer except to make copies. The copies turned out very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy setup and functionality. Bought one for myself and liked it so much I got one for my father when he needed a new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact printer with all the nesessary functions. Works well and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice, functional machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple, functional machine. I would have preferred something in the 7700 series even without the document feeder because of the ease of use and connectivity. It wasn't in stock. But this one works well, has quality printing plus scanning and copying, and a document feeder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know what do you mean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing compared with the one I had. I didnt realized that I could this product on all the time. I didnt now how to display this product but I found a neighbor who an expert dealing with this.

    I would recommend this to a friend