Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- |
- SKU:
- 6454287
Customer reviews
Rating 4.1 out of 5 stars with 4483 reviews
(4,483 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good I recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good product, easy to use and I love it Best one
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and very easy to use it loads up pretty fast
I would recommend this to a friend Rated 4 out of 5 stars
Pretty little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical about buying this printer. I thought it would be bulky but it's not. I that it makes a sound when it's done printing.
I would recommend this to a friend- Pros mentioned:Print quality
Rated 5 out of 5 stars
Get small printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Printer for the price, well worth the purchase
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
My needy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer replace my old. I like it and he help me doing all my needs
I would recommend this to a friend - Pros mentioned:Print quality
Rated 1 out of 5 stars
World's most complicated printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is way more complicated than any computer! I used a fabulous HP printer for years - simple to use and so reliable - but it was not compatible with my new laptop so I bought this new printer. It was a nightmare to install, even with Geek Squad help. It has a wierd, totally unnecessary system of colored lights, blinking icons and an always-on blue light that serves no purpose except to consume energy. When I manually shut off the printer to conserve energy, the system went off-line and I had to call the Geek Squad to help me get it back online. The HP software is not user friendly and is very time-consuming to use. I have to go to the HP software page every time I want to do anything on the printer. The copy function isn't any easier. The scan function is even more complicated than the print function and I haven't had the courage to even attempt the fax function yet. The only positive note is that the quality of the printed/copied pages is good. There is nothing to envy about this inappropriately named new printer - I want my old HP printer back!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered such difficulty using your printer. It’s easy to understand why this would be a most unwelcome surprise with a new device, especially considering you had such ease of use with your previous HP printer. We aim to provide a reliable experience with our printers and support, so I’ll offer what I hope are some helpful suggestions.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents can be longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Price
Rated 5 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and cheap!! I Will recommend it since it gets the job done and it does not get jammed.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it daily I like it and I recommend this everyone.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
NICE PRINTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD PRICE WORKS GREAT LOVE H.P.--- WOULD RECOMEND TO OTHERS
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up......many new features from my previous Envy 7800. I'm loving this new printer.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Very reliable economic printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good, I’m amazed it’s great compared from my old one.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Best printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little do it all printer. Perfect for college room. Scan fax copy print. What more do you need
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Does more than what I needed it for. Great quality for the price of the printer.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Awesome all in one printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the price. Has the cheaper cartridges too
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Crystal clear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is wonderful. Size and use are very helpful. Printing on both sides is very helpful.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
good product at affordable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product especially space saving size at an affordable price. Compatable with all devices.
I would recommend this to a friend Rated 1 out of 5 stars
Many Annoying Features
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a joke. Owned this for one day before returning it. The power button is hidden on the back of the printer, so you have to blindly reach and do a feel-search on the back of it every time you want to turn it on or off. (Very frustrating if your printer fits into a printer bay shelf in your desk) The power cord is excessively short for almost no reason. Instead of the standard 6ft (such as is provided by Epson or Canon), HP went with one that is (I think) maybe 4ft on a good day, so you may need to consider also buying a replacement cord right out the gates. The printer tray has dynamic and dimming LED lighting to communicate various statuses, but HP decided to not care that putting cheap dimmer technology on LEDs can cause a low-key buzzing sound, which is constant and unavoidable while the printer is on. (And since the printer doesn't have a standby mode of any sort that stops the undulating buzzing as the lights fluctuate, you'll become very familiar with reaching behind the printer for that power button.) Also, not happy at all with being given an ultimatum upon starting the printer trying to force you into only using HP genuine ink. "Agree to HP+ or don't, and you can never change your mind." Seriously adds unnecessary stress and (nearly impossible to do) research to what should be the happy experience of unboxing of a new tech toy. I have no clue if denying this bonus, restrictive service would prevent totally normal features (IE: Does not getting HP+, and thus the "Print Anywhere" feature, mean that printing wirelessly from within your own WiFi network won't ever work, or does it only hinder printing from outside your network? HP, probably intentionally, does NOT clarify this anywhere). Other brand simply say, "you can only use our ink, that's it". I'd rather have that blunt clarity than this petty ultimatum. Also, the printer has no interface, so it isn't capable of doing the initial connection to your WiFi router on its own. All WiFi and settings must be configured from another device, which brings me to my next point. Pray to god your internet is stable during setup. My laptop (also HP, ironically) will sometimes spontaneously lose it's wifi connection. If you are half-way through the setup and your computer's WiFi connection throws a fit, this printer WILL NOT under any circumstances allow you to pick up the startup process using another device, or pivotally, even allow you to start over from scratch with another device if you unplug the printer. You MUST resume the process on the same device, and when you do, good luck. Also during setup, at one point you need to hit the blinking "i" button on the printer in order to continue the WiFi setup on your computer. Whenever I pressed the "i" button, it made a noise from the printer, but it did not trigger the laptop to continue to the next steps. I restarted the printer I think 7x in order for the button press to register. (And yes, the computer's WiFi was functioning at this point) The HP app also pales in comparison to the Apps of its competitors (which I found out after returning this one and buying a different printer), but I won't delve into that. I did a few test prints on this printer of its 3 quality settings, and its highest-quality B&W printing was fuzzier than the standard-quality print of the Epson I returned this printer for. And this HP printed slower. I can't think of a single redeeming quality for this nightmare excuse of a printer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer i owned. Always giving a message printer unavailable. Doesn't print most of the time without restarting a couple of times.Keeps getting stuck on a different paper size than what's in the printer, you need to restart every single time for a couple of times.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Gets the job done and has great color details. It was easy to set up so that was a plus!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
The BEST Printer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST printer I’ve purchased in years!! I love hp products! Will never purchase any other
I would recommend this to a friend



















