Customer Ratings & Reviews

Excellent printer easy to use*********************

Simplevto set up, easy to use! Home printing made easy!!!

Great product and I recommend it to anyone, easy to use.

excellent product. does exactly what i need it for.

Little slower than what I was used to but good printer for the house.

Works like a charm,,, but took an excessively long time for initial set-up — a marathon that’s anything but intuitive!

works great just what I needed couldn't be happier

Not my favorite printer/scanner. The ones I previously have had were equiped with a touch pad to do anything you needed. This one you have to actually go through your computer to get the scanner to print to email or save...not very user friendly in my opinion. It also eats about 1 of every 10 pages, jams and has to be cleared out before more printing is done.

Bought it for my daughter and she’s in love with it

Works good. Not the quickest but I am don't need fast.

Not a bad printer for the price. If you want a basic printer without a front panel display this is a pretty good option. Like some of the other reviews this printer did lose connection at random. But it’s been pretty stable for the last month.

Its the best ever. Printer is fast and gets the job done.

I purchased this printer out of frustration with the connectivity of my last printer. I am pleased to say that I am satisfied with the how fast and reliable this one prints. I have not yet tested the scanning functionality, but if it is anywhere comparable to the printing functionality, I will be very happy with my purchase.

easy set up print wirelessly good printing quality. good price when i purchased.

Easy set up great price works great. Like the 2 sided print

Easy to use and quality printing at its finest!!!!

I had to exchange a lesser HP printer and upgrade to a HP - ENVY Pro 6455 Wireless and I am glad I did so (for the lesser HP printer had constant error messages, therefore I wasted ink and paper). And thankful for Best Buy in allowing me to do so. Sometimes the internet goes down so I make sure to buy cords just in case, the lesser HP printer required a USB to Ethernet Adapter vs. the upgrade HP - ENVY Pro 6455 Wireless required a USB A to B Cable (which was a disappointment since I was already home and choose to stay home during these odd and weird times). The printers require different cords, fyi. Plus I was unable to exchange cords for I missed the 14 day deadline. The ENVY Pro 6455 runs smoother and I enjoy the different colorations, plus the easy to use fax and scanner.

I am working from home so needed to buy a printer. When researching this printer I fell in love. Loved the look and style of the printer. I read reviews where people couldn't get the printer set up, but ignored them and bought the printer. I will say setting up the printer was super easy. The app tis user friendly. I even thought the ink program is amazing. I love it, and I commend HP for doing that. after ra couple days, I told all my friends to buy this printer. I told them it was amazing. Then, on the 3rd day, my printer lost the internet connection. I figured it would be an easy fix, I opened the app, only to realize it is impossible to find how to re connect the internet. You get no manual, so I had to rely on the app. I tried the virtual support which is the biggest joke ever! Shame on HP for trying to force that. It is ABSOLUTELY HORRIBLE AND USELESS!! after about an hour, I was able to figure out a phone number to call support. The first agent was confused then disconnected me, so I had to call back. The second agent was awesome, and he helped m reconnect the internet. Super easy!! I was happy again and love my printer. Until the next morning....internet disconnected. I reconnected, but it din't work. Took me about 5 tries and 30 minutes. Now, the printer loses wifi almost every time I need to print. I have to unplug it, and pray it will reconnect. Sometimes it does, and sometimes it doesn't. When it doesn't, I have tio unplug try, unplug try, unplug , try...you get the point. Bottom line, DO NOT BUY THIS PRINTER!!! It is horrible. HP should be ashamed of releasing this model. I will be going back to the store to return it this Saturday, and will most likely buy a different brand. I usually don't write reviews, but wanted to warn people. I know how busy people are working from home, and I spent hours trying to make this work only having to work late in to the night because the printer set me back. Hope this helps in your decision!

every thing great EXCEPT how one must go to the internet in differt locations for help

excellent printer easy to set up and user friendly