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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,483 reviews
  • Rated 3 out of 5 stars

    In Process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this printer. Set up has been difficult. Currently I’m being told the ink that came with printer is not the correct ink! The HP instant ink “assistant” said that often happens so he sold me a subscription to the HP+ service! Hoping to love it soon!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in HP... AGAIN!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever encountered. I will do whatever it takes to not purchase an HP printer ever again as I ALWAYS have issues with HP. This particular printer/scanner is regularly getting itself disconnected from the WiFi and is a pain to get re-connected. You might think it could be my WiFi, but no other device in my home is having any issues. I also have to constantly toggle between Smart Print and the actual printer. Why?! I also hate the ink subscription and am canceling. I bought this to make my life easier to work from home and its been nothing but a headache.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good all in one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for a colege student. Met all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great compact printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is a nice compact size and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer/scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great printer and scanner once I figured it out. Had it a couple weeks and still learning what it can do. Prints with blue tooth from several computers and my iPhone. My wife said "what a great printer and scanner!" the first time she used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and okay, when it prints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer so far. The installation wasn't 100% smooth, and I've had to re-install it twice since I it was originally purchased about three weeks ago. Have only been able to print once, because keep getting error "Printer not found". The look is sleek and design is simple, which was what initially drew me to this product. I guess we'll see if the performance improves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer! easy set up and when my ink is low one is already sent to me, that is the best feature! the wireless range is great with multiple users in the house sharing the printer is a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to learn all the capabilities of this model, but what I have learned so far, it works to my satisfation.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Satisfaction plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit!! HP + Best Buy Geek Squad = Quality!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and affordable printer for Home love it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect for our needs . Simple to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Canon Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Relatively quiet for a basic printer. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent printer, easy to use and accessible price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I needed it to do and didn't cost too much

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job printing. Scanner quality is poor. Connects well to computer when first turned on but doesn’t stay connected. Only fix I found was powering it down and booting back up. I do have a Mac computer so maybe that’s the issue. I’m not a super tech savvy person but it should be easier to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option for instant ink each month, no more dried up ink cartridges

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the printer to replace a different make and model that I have had many problems with. The printer work great when I can connect to it. It connects to the network wirelessly only. Every time I bring my laptop back to the office, it takes 10 minutes or more to reconnect. Very annoying and one of the reasons I replaced the old one. Grrrrr

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the description of your experience so far. While I’m glad you like your printer’s print quality, I’m sorry you’ve had such difficulty with connecting it to your laptop. I can easily understand why the repeated need to spend time troubleshooting when reconnecting would be tremendously frustrating. I want to help you remedy this problem, so I’ll direct you to a resource I hope will reach that goal.

      First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    HP printer/scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a home printer/scanner. No complaints so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How To Makes Copies From my S20 Ultra 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my HP-ENVY 6455e printer to make copies. But as far as making copies I don't know how to print from my New S20 Ultra 5G.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does exactly what it supposed to do.

    I would recommend this to a friend