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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,483 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer instead of my usual HP at recommendation of salesperson and primarily because it was one of few available to take that day. Took awhile to set up and get online. I do not like the consumer interface, especially its small, unintelligible screen. Actually printed out the whole manual because i need to refer to it pretty constantly. Uses a lot of ink as well and not easy to change cartridges.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for home use. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, very easy to use and convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but a little complicated to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Would have better to use a printer cable initially but not with these newer units. A little testy setting these up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Envy 6455e - Don't envy my purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer and HP's newer support is not great. Trying to download software, drivers, and firmware, so I can uninstall the printer and reinstall is a nightmare. I woke up to a printer that wont print anything even though it sounds like it is initializing. The HP Smart app says it is not connected to the internet. Why the printer would start making noise as if to print without being connected to my printer via internet is beyond me. Restarting, rebooting has not fixed the problem. AND the little light up symbols are really of no help at all since they are not lit up. I do not recommend this printer. Maybe it is just me but I have had 3 or 4 HP printer sna d 3 or 4 HP PCs without experiencing this level of frustration.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Amanda.

      I’m sorry to learn that your printer has let you down. Your frustration comes as no surprise, considering the device stopped working yet continues to make noise and not respond to your remedial measures. I want to help you out of this dilemma. I hope the resources I’ve listed below reach that end.

      I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Pro envy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is very user friendly and the print quality exceeded my expectations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time for a new printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new printer when our old one died! The new one was very easy to install, following the online instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my printer. I was very satisfied with the support that came to help me get started with my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Great home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, quick, and clean looking. Perfect as a home office printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Copier but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up with need for online Wi-Fi and all trouble shooting web based.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great little printer - scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer scanner. The set up was very easy and operation has been easy to figure out. I have some technical knowledge but far from a tech whiz. I am working from home now and this printer has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchase this for my work from home. Its Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great printer when it works. The app is the only way to print and the app has issues. Had lots of issues setting up due to app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer . It works awesome . And let’s not forget how valuable getting free ink is. Overall great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a HP Envy 4020. It’s does what is says but I miss having an actual screen. It’s okay I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Fireman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and working fine…………………………………………………………

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Winning Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and function fir a small home office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far ive liked.it prints out clearly and fast ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP 6455 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great about 75% off the time. The other 25% the printer is either out of alignment or wifi drops or the sucker just won’t print. Wait about 2 hrs and document(s) print. Worst HP product I’ve purchased. Go for the 9200 series. That’s a good printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I’ve had it for about 2 years now and she still works perfectly!

    I would recommend this to a friend