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Customer Ratings & Reviews

Your price for this item is $53.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4472 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,472 reviews
  • Rated 4 out of 5 stars

    Sleek and okay, when it prints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good printer so far. The installation wasn't 100% smooth, and I've had to re-install it twice since I it was originally purchased about three weeks ago. Have only been able to print once, because keep getting error "Printer not found". The look is sleek and design is simple, which was what initially drew me to this product. I guess we'll see if the performance improves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my printer. I was very satisfied with the support that came to help me get started with my printer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the printer to replace a different make and model that I have had many problems with. The printer work great when I can connect to it. It connects to the network wirelessly only. Every time I bring my laptop back to the office, it takes 10 minutes or more to reconnect. Very annoying and one of the reasons I replaced the old one. Grrrrr

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the description of your experience so far. While I’m glad you like your printer’s print quality, I’m sorry you’ve had such difficulty with connecting it to your laptop. I can easily understand why the repeated need to spend time troubleshooting when reconnecting would be tremendously frustrating. I want to help you remedy this problem, so I’ll direct you to a resource I hope will reach that goal.

      First, I recommend that you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    satisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I needed it to do and didn't cost too much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer, but it took over 18 hrs to install. After giving up it took HP help desk 2 hrs to get it installed. We have geek squad coverage, we should have used it. Printers used to be plug and go, not so much now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was made 06/06, and the printer is working beautifully, as I expect of the products I buy from Best Buy usually do. This is because of the expertise I lack that you provide through the Geek Squad service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good elections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good elections and good product you can find at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Canon Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Relatively quiet for a basic printer. Works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How To Makes Copies From my S20 Ultra 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my HP-ENVY 6455e printer to make copies. But as far as making copies I don't know how to print from my New S20 Ultra 5G.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer instead of my usual HP at recommendation of salesperson and primarily because it was one of few available to take that day. Took awhile to set up and get online. I do not like the consumer interface, especially its small, unintelligible screen. Actually printed out the whole manual because i need to refer to it pretty constantly. Uses a lot of ink as well and not easy to change cartridges.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , good quality , very intuitive and i can do all whit the phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job printing. Scanner quality is poor. Connects well to computer when first turned on but doesn’t stay connected. Only fix I found was powering it down and booting back up. I do have a Mac computer so maybe that’s the issue. I’m not a super tech savvy person but it should be easier to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, very easy to use and convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but a little complicated to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Would have better to use a printer cable initially but not with these newer units. A little testy setting these up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time for a new printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new printer when our old one died! The new one was very easy to install, following the online instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for home use. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and does exactly what it supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little printer but runs out of ink to fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of the printer. What I am not thrilled about is the fact it does not have a scan button on the printer it self you have to download an app to your phone in order to scan. Would have returned it but the 15days were up when I realized it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a HP Envy 4020. It’s does what is says but I miss having an actual screen. It’s okay I guess.

    I would recommend this to a friend