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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,483 reviews
  • Rated 5 out of 5 stars

    Buy this printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. I’ve had it for about 2 years now and she still works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, just prints off slower then i thought

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, it has the feeder. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does a great job with printing and scanning. It was a replacement for an HP which died after about 6 years. I like the instant ink subscription which I easily transferred to the new one, and I never run out of ink. The printer’s wireless capabilities is a plus, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Good quality at good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Good printing quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! GLAD I did it ... transition to this model from the first I purchased went smooth and well. Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer, but it took over 18 hrs to install. After giving up it took HP help desk 2 hrs to get it installed. We have geek squad coverage, we should have used it. Printers used to be plug and go, not so much now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was made 06/06, and the printer is working beautifully, as I expect of the products I buy from Best Buy usually do. This is because of the expertise I lack that you provide through the Geek Squad service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for making life easy hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to ask friends and my boss to help me with connecting the printer foe me. They did not help, so i decided to try for the very first time on my own. I did it perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be Careful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace it once because after I cleared a paper jam it would neither print nor shut off. Second time I had to call Geek Squad because would not print web pages. Scanner difficult to figure out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good elections

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good elections and good product you can find at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable small printer for second home. Downside is you need to download HP Care.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Overall A Good Value; has foibles.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but top feeder for two-sided copies is a little temperamental. Jams when not handled carefully, including too much paper at any inputs. Produces good clean printouts, copies [if you can avoid jams on 2-sided with top feeder], and scans. I don't need quick and this isn't, especially. Setup and getting online with the wifi capacity was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the instant ink series to people who print many items per week as it is very cost effective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marie Fallon satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy for a quality product Sales person was very helpful explaining product to us will recommend store to all my friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little printer but runs out of ink to fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails to print without HP Doctor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fails to print a lot. I have to use HP Print Scan Doctor at least once or twice a month. It is getting worse. When it prints it is excellent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Perfect for small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a wireless printer for second home office. So far it works very well. On a few occasions it has fed out a few blank pages prior to printing, might be user error? (Reason for 4 star review) Set up is done mostly via apps that must be downloaded to phone. Mostly used for labels and Word documents, we've only used the black ink so far. Nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer with lots of options.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A life saver. Easy to get going. I have continued the Instant Ink service and am quite happy. I have adjusted the printing package as needed and appreciate the flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Was very easy to hook up and I can print from anywhere to this printer. Small enough design to fit in my office space in a tiny house.

    I would recommend this to a friend