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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4475 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,475 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great home office printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had the pleasure of using the fax feature though everything else is working great. Very easy to set up with the app. Ink is cheaper than most. Again, awesome for at home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer at Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP 6455e printer works great for me. It is wired to my computer so doesn't need Wi-Fi. It prints on both sides, which is a wonderful help! And it comes with 6 months of ink!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually looking for a cheaper printer. This printer was easy to set up, takes up a bit more space than I appreciate. It prints on both sides, saving lots of paper. The only downside is that it guzzles ink. InstaInk makes is a convenient problem. For the quality I can look past the ink issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is fine. A little on the slow side printing . The three stars is because there’s no auto shut off or standby mode. It’s either on or off. A little inconvenient when your printer is not in the same floor as most of your devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Ink Jet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one inkjet printer setup and subsequent usage was as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatprinter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer, fast and does a great job on printing in black or color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best printer I have ever had the set up was so easy and the ink cost is must better then my Old one and thanks for all your help at the Store picking it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer love it 100% recommended you get the ink for only 5$

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    WORSE PRINTER I EVER BOUGHT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints ok, but the scanner feature is horrible!!! Does not come with any directions on how to do anything. Had to download app to learn. Followed directions and still can not scan to email. Just does not show up. Even my old printer you just set paper on glass and hit scan . This one has no buttons except to print color or black/white. WOULD NOT RECOMMEND !!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    #1 wife in the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is excellent for home use. The price was very competitive … but ours was on sale!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but when I purchased it it says 3 months free ink and I'm getting charged for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Not as easy to connect as represented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the function of this printer and the ability to print from anywhere!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Light isn’t cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works as expected. I don’t like that the light is constantly on unless you unplug it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Met my expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the review of this printer in CNN. So far, it has met all of my expectations. It is replacing an older laser printer I have. It is quiet, and does the job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features but not easy to set up without help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good printer/scan/copy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up. Does double-sided printing without having to reinsert paper - document feeder or multi-page copies and scans, etc. Good print quality. Can print from my phone, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an HPEnvy 4500 that had worked beautifully for years but had come to the end of its life. I expected the same reliability from this model. I don't need a high end printer so this model fits my needs. Set up was easy but initially it off and on give an error message that it couldn't fine the wi-fi. Somehow I was able to overcome that issue; however, now it will work fine and then when trying to print it will state the printer is not available or not connected. The "fix" from HP is to use the power button to turn off then turn on. But 90% of the time the power button does nothing and I end up unplugging the power cord. Upon inserting the power cord the printer will work just fine for perhaps several days, then out of the blue it will malfunction. I bought the insurance package but just haven't used it as yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied. The printer has great functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-ENVY 6455e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now working well due to Geek Squad downloading updated drivers that were not on the printer when I received it. Had I not had Geek Squad, I would have had to pay Best Buy to install the printer at an additional cost. UGH!

    I would recommend this to a friend