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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 4,483 reviews
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Do not buy this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took it home and set it up. It jammed. Instructions were poor, so downloaded the manual and unjammed it. Printed the “test” sheet fine. Tried to print something else. It jammed. Tried to get help from HP, both through the app I had to buy for $65 and on their website. No response from either! I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Makes whistling noise when turned on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer functions fine and the setup was simple. The issue is that if the printer is on it makes a strange whistling noise. Turning the printer off stops the noise. Unfortunately Best Buy wouldn't take it back since it had been two weeks since I purchased so I have a printer that I can't fully use the features on because I can't leave it on in my office or it drives me nuts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Love HP Envy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home office printer to have; easy to set up. Can't believe that is only an inkjet printer. Prints as clear as a laser printer of NOT the price - very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lauren

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service. The employees were very nice and helpful and cheerful actually.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Home office efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat prints Easy to assemble Fast enough for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Copier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely satisfied with my purchase with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Quality printer at a reasonable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We had no problem setting it up and it works from my phone or my laptop which is great because who wants to switch devices in the middle of a ptoject?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its working perfectly nothing wrong with this so easy to use and simple, nothing complicated. we are so happy to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to connect it to my computer, but I finally did it. I never had a smart printer so it was a challenge, but all and all, I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3 in 1!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have numerous HP all in ones and this model does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and is good for a small home office, especially at the price. I use it on a desktop so I can download the "app" for scanning and computer maintenance. I have to go to a website and complete options from there...that's annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big improvement over our last wifi printer, which was difficult to set up. This printer works with our various items, prints a nice looking page, and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy printer works great for all my printing needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for printing, scanning. Good value for home office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP envy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. No issues as far as operation. It would be beneficial to have a screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    6455e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it had a handle or cut out for lifting automatic feeder lid from scanner glass

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent reliable technology Easley printing,just wish they had it in black

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Display

    Rated 2 out of 5 stars

    First time wireless printer, last time purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the supposed simple use of being a wireless printer. So far we have had to hard reset the printer twice, updated the firmware, had to download the HP printer "Doctor" to only have the printer start a light show when I pressed the cancel button. This printer has already given me a headache and I haven't even had it unpacked for more than an hour. Not having an actual screen makes this printer extremely hard to operate as the touch buttons are slow or do not work when touched and there is a very long delay between button presses and they only light up when pressed so you cannot see what you are pressing until you actually press it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Jeremy,

      I want to sincerely apologize for all the problems the printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how frustrating and disappointing a situation like yours can be.

      Due to the vague nature of the issue, please reach out to us for support. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:

      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      On a related note, I'd like to mention the fact that HP printers do also have the warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty

      In case of further queries, please do not hesitate to contact us at: hp.com/contactHP

      Kacper
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and how easy it is to use. Works great with the app and from my laptop. Photo quality prints are beautiful and this printer didn’t break the bank!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bossman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price but hard to open the paper tray. Nice compact unit.

    I would recommend this to a friend