Customer Ratings & Reviews

Great printer to use easy to change ink and put in paper not heavy if need to move around.

Representative was very courteous and explained to me all the advantages of printer as well as everything I needed to know about wich printer was better for my needs

HP-Envy 6555e printer was offered at a great sale price. Had to wait 2 or 3 days for item to be available at the store, but it was well worth the wait. The pick-up process was quick and easy, and store associate was quite helpful.

Just like most HP printers, it was fine until it just stopped working. HP printers seem to have a short life expectancy, and this one seems to be the shortest so far. A little less than 5 months of (minimal) use. Next time I'll go for an Epson.

The printer worked okay, but it did not calibrate correctly at all. the risk of it not calibrating is high. Refunded.

This printer was easy to set up. However, within a few days it would not connect to the wifi. The last time this happened it said we would have to do the entire set up again! It printed extremely slow so we returned it. We purchased a HP Office Jet Pro 8139e and so far (2 weeks) it always connects. The self healing dual bands on this model has really worked. We have had problems with the HP Envy models as well as far as connecting to our internet.

great printer though I ink is expensive. its fast and suits my needs.

pleased with item & quality, set up could have been a little easier.

WORST PRINTER EVER!!!! I have been very, very sick . seriously ill - so that's why so late in writing this - but in all these years of working with printers - and always very pleased with HP products - this has been just one issue after the next - don't know how many tickets i've opened and still sit here unable to SCAN?? wireless sucks - just want to be able to scan & print - and no one returns calls anymore? need help with this but can not get any

Retuned this printer. Power cord wouldn’t stay connected. It started making a beeping noise when it wasn’t printing. So annoying.

BUYING MY NEW COMPUTER WAS A GOOD EXPERIENCE. ERIC WAS WONDERFUL AND WITH HIS ADVICE, I HAD NO PROBLEM SETTING UP THE COMPUTER AND PRINTER. ZALYN EXPLAINED EVERYTHING TO ME AT THE TIME OF PICKUP. GREAT PEOPLE.

This is a great replacement for our old printer .. it has several helpful features.

Printer works. The app is great for easy printing, but it prints slowly and copies even slower. Plus, the print quality is not great. This could be because I'm coming off of a laser printer, but the black is just not black enough for me.

The printer is good, but I would rather have purchased a laser printer.

This is a Great product easy to install, will buy again!

Im version pleased with the printer ed c iris easy to add paper and ink

Very easy to navigate and use! Love the Bluetooth feature!

Excellent sales and service. The set up was quick and easy. The photo quality is exceptional.

This printer does everything I need for my home office! I can send print jobs from other devices in other rooms and they print just fine, Very Happy!

10/11/2025... Bought this 05/04/25, set it up June 2025 and added Instant Ink deal. Errors continued... Internet not connected, cartridge problem, account problem... Took the HP Instant ink cartridges out, then watched a YouTube video on resetting printer HP Envy 6555e; restored to factory settings with original ink cartridges in... And hallelujah, I can print from my iPhone and my new HP Touch All-in-One 24-CB1144. Three months of reading, reading, reading Support Pages... and finally disconnecting from "added features, HP apps, Instant Ink"... got it to work. Simple is better, for this simple machine. ** Also, the little digital screen is difficult at times & you may have to turn it OFF to clear messages stuck or to get the little touchscreen to apply your entries. Good Luck if purchasing.