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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $179.89

Customer reviews

Rating 4.4 out of 5 stars with 750 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 750 reviews
  • Rated 5 out of 5 stars

    MY PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD. NO PROBLEMS. HAD NOTHING BUT PROBLEMS WITH MY PREVIOUS PRINTER

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with connectivity and serious errors... when it works it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to make this printer to work. When I finally get it to work I had to cindigurate it all over again and go back to the beginning it’s been so frustrating since day one

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was difficult to set up. My son-in-law had to really work on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very efficiently and clearly.... replaces printer that was over 10 yrs old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the diversity this printer offers me. So far, so good, and so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for a 81 year old

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 81 and struggled a bit because of my damaged brain, but got it working good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP is not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a black Friday purchase. It wouldn't complete the set up process...wouldn't even display the home panel (not even an option, just an error message to load paper). I communicated with customer support for almost two hours and got no help. Troubleshooted only 4-5 times, kept asking for access to my computer, even though it wasn't connected to the printer. I told him I was returning it and he told me, "There's nothing wrong with the product." This morning, I packed it up and returned it, replaced it with an Epson. Set it up with no problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a minute since I’ve had to purchase a printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Non-English speaking representative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot get my new printer to scan or copy. When I called to check on compatibility with Windows 10, I couldn't understand the representative and never got an answer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. easy install and set up. Also got the ink program.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    H.P. PRINTER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to download software to computer/printer. I stayed on the phone over 1 and 1/2 hours and still doesn't work properly. It does print, but the printer message says to download the software/hardware. Too complicated

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Printer has defects and keeps saying i didn’t finish set up but when i try to finish setup it says error with printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have’s set up my new printer yet so I don’t know how to rate it yet but I am impressed with the ink refills offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy 6555e user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product so far. Not being a computer techy was apprehensive of setup process. Worries were unfounded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer compact for family ise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service Heel Squad was professional and helpful in our purchase so thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capabilities it provides for my home offices. Paper capacity could be a little more. Great printer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sandra Jenkins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love itin all ot can do! Its not giant to do all it does

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. Was exactly what we needed it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 6555e is a great value for a quality all-in-one unit

    I would recommend this to a friend