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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $179.89

Customer reviews

Rating 4.4 out of 5 stars with 751 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 751 reviews
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 6555e is a great value for a quality all-in-one unit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow scanning I would change it for a faster one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first 'wireless' printer that i was able to hook up with absolutely no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & customer service! Best Buy has the best employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Envy 6500-e Printer. I wish I would have gotten it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for price. My last printer went thru ink like crazy. Hope this one is better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not better than my old HP which I had for years. This printer is very slow in printing even one sheet. Most of the time it is offline. It is not the quality of any HP product that I've had and I've had several. Not a good purchase. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed 15 Yr loyal BB customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got a chance to use it. Disappointed in Best Buy customer service. I brought it back unopend to exchange & upgrade to a different printer. Best manger said i couldn't return because it was over 14 days. I said: its unopened unused He said: i had to pay $50 to return it. But i want to get a different printer. He would not accommodate my request. I walked saying "i would never buy from BB again. I donated the HP printer to a friend in need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good and even better when doing both sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the hp printer--price, service, & operation all excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It has a scanning feature plus color printing. It’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. It does achieve my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for what I need to print fax and sccan. Loved the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tiny screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this printer. The screen is tiny, graphics on it are impossible to see, could not enter network information on the little bitty keyboard. It's a shame, as I loved the looks of the printer. Now have another brand with a normal size screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it scans multiple pages but I would have like it to scan double sided.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Premium HP "Envy" Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've set up just about every printer brand out there, and HP consistently gets it right. The HP Envy 6555e was easy to install and setup and took me about 10-15 minutes to get it up and running on my Wi-Fi without a single issue. HP always nails the setup process, which is one of the reasons I stick with their products. When it comes to quality, HP’s Envy line is top of the line. In my opinion, it’s one of the most premium brands for home and consumer printing needs. The design of the Envy 6555e is sleek and elegant (especially for a printer). The goldish tones give it a classy look, and the build quality is excellent—everything is perfectly aligned, and it just feels well-built compared to other brands. I’m really impressed by the variety of features this printer offers. One of my favorites is the auto-reconnect for Wi-Fi. If the connection is lost or the printer has been off for a while, it reconnects on its own without any hassle—something I’ve never seen in other brands, which usually stay disconnected after a long period of inactivity. Another great feature is that the Envy 6555e is made from 60% recycled material, and you’d never know it. I’m usually worried of quality when recycled materials are involved, but HP proved me wrong here as it feels premium. For connectivity, there’s a USB 2.0 port available (though note that the cable isn’t included), but no Ethernet port. Personally, I think an Ethernet port is more important than a USB 2.0 port, especially in households where a stable wired connection might be preferred. There’s also no USB Type-A or C port, which is a feature I miss for quick printing from a flash drive. However, this is mostly solved with wireless printing from any device, including phones. The document scanner on the top is a required feature for me. It holds up to 35 sheets, which is perfect for scanning documents and making it efficient. The bottom paper tray holds 100 sheets of regular paper. While I wish it held a bit more, I appreciate that it keeps the paper stored out of sight and protected from dust. The colored touchscreen is another must-have for me when selecting a printer, and the screen on the 6555e is a definite upgrade from previous models. It’s small, but it’s high-quality and works really well for navigating through options. Lastly, HP offers a 3-month free trial of their Instant Ink subscription service, which has a variety of plans based on your needs. It’s a great option to explore if you want the convenience of ink delivery before you run out. The HP Envy 6555e combines solid design, reliability, and great features, making it an excellent choice for home or small office use.

  • Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Like the ink refills automatically refilled..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great printer. Love all the features it has

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awful product. It jumps offline sporadically and won't print. Scanning doesn't function. Worst of all, HP online support is useless. All they can off is to cycle the printer and my wi-fi modem on and off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer after you get past the initial installation.

    I would recommend this to a friend