Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$99.99
Save $79.90
Comp. Value: $179.89

Customer reviews

Rating 4.4 out of 5 stars with 910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers often highlight the Envy 6555e for its ease of use, overall performance, and print quality, with many finding the setup process to be a breeze and appreciating its compact size. The design is also well-received, and users note its quiet operation. However, some customers have reported connectivity issues and problems with the paper tray.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 910 reviews
  • Rated 1 out of 5 stars

    Not reliable. Unusable with new HP ink cartridge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of ink and won't accept a new authentic HP cartridge. Printers in general already have too many points of failure and HP created another one in the software restricting choice of cartridges, and in this case blocked it's own cartridge. It is unusable now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor HP Suppprt

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new. Had a technical problem with it. It was impossible to get support from HP. Spent hours trying. I will not buy HP products again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printers no longer connect automatically.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost me more to connect this printer with a new HP Desktop than the printer hardware itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Printer doesn't work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer hasn't worked since the first day I set it up. It's cheaply constructed, all fragile components that are easily breakable. Spend more money and buy a better printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty to install and took me a while to install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk!! And junk customer service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stars....allready stopped printing took back to the store [ at 22 days] and was told nothing we can do ..all i wanted was an exchange

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO THANKS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QUITS IN THE MIDDLE OF PRINT FOR NO REASON NOT USER FRIENDLY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer got home and it kept giving error on the ink Took it back to the store in less than an hour and I was told just get another one. Your store didn’t have another printer so I got a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow your rep did not know what she was telling me was not right

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work correctly. HP technical support said there were printer driver problems and to take it back for a different model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No comment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through ink in 1 day would not recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    just too much aggravation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine did work waste my time for 2 weeks The technique was good but the machine was not working g correctly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    impossible to set up. :9

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is impossible to set up. We have set up many printers in the past but, for the life of me I can not get this set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envy 6555e

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Still don't have it set up. Can't get it to store e-mail add email addresses for scanning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m inclined to return it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have managed to get everything to work but scanning. It’s clearly cheaply made and uses a lot of black ink quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hp printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has Network connections problems, WiFi will disconnect from it making it difficult to print documents at convinced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer I’ve ever had. I wish I could return it. It’s totally unreliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unworkable interface for scanning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible usability for scanning. Cumbersome tech support was no help. Ultimately, just a poor product due to interface, despite looking nice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience purchasing a new wireless printer. Extremely helpful employee helped me select just the right one based on how I use it. Price was just as I had planned on spending.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A Solid Consumer Printer Without Breaking the Bank

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 6555e was incredibly easy to set up, and that’s something I really appreciate. With the HP Smart app, I had it up and running in just a few minutes, and I didn’t need any technical know-how. It prints color documents really well, which is important for me since I often need vibrant, clear prints for personal projects. For the price, I was impressed with how fast it prints too—it definitely exceeded my expectations there. One of the biggest perks is the Instant Ink subscription; since my printing is sporadic, it ends up beating the cost of buying ink at the store. Plus, the printer looks sleek on my shelf, which is a bonus in my home office. At its price point, it feels like a really solid choice. That said, I do have some concerns about the build quality. The materials feel a bit flimsy, and I’m not sure how well it will hold up over time, especially if it gets a lot of use. It’s functional for now, but it doesn’t have that sturdy feel you might want for something you expect to last. I also have mixed feelings about the HP+ program. It offers some useful features, but it comes with strings attached, like signing away rights to use third-party ink. I’m not sure how much I like the idea of being tied to HP’s system that way. All in all, the HP Envy 6555e works great for my needs right now. It’s fast, prints well, and I love how easy it was to set up. If you print a lot, like I do, Instant Ink is a real money-saver. However, if you’re worried about durability or the restrictions from HP+, it’s something to think about. For me, the convenience and performance outweigh those issues, at least for now. Pros: Crazy easy setup with the HP Smart app Prints color documents well Fast printing for the price Instant Ink is still a great deal for those that print a lot Looks nice on a shelf Good price point Cons: Build quality is questionable HP+ makes you sign away a lot of rights

    I would recommend this to a friend