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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 7255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the ENVY 7640's print quality, ease of use, and wireless functionality, with many praising its compact size and quiet operation. The printer's fax capabilities and ease of setup also receive favorable feedback. However, some customers express concerns about the paper tray's design and sturdiness. More time is needed to assess the printer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 7,255 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to setup and print! Highly recommend the quality of print and adding the printer refills. Takes all the work out of replacing them and no worry about running out of ink during the middle of a project.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good All-in-one printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the house specifically for the HP instant ink program. I haven't printed out any pictures yet, but for basic printing it does just fine. Not the same quality as an professional toner printer...but it does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of trouble connecting. I have to reboot every time I want to print. Getting to HP support was a joke. No help. I got this for my office because I have an older version that works fine in my house. Never again...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good monitor for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Acer Monitor for my home computer. It is good but has no speakers in it. I will be upgrading my computer soon so this is not a real big issue. However, I didn't think they made monitors WITHOUT speakers anymore!?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer quality fair for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife's birthday, always complaining that she does not have any pictures because they are all on her phone. It is a slower printer, does the job for the price. Not compact at all, regular sized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer makes great photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this printer with the photo quality it has at a moderate price. The colors are very clear and the picture quality is the best I have seen in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the great features of this printer is that it will print on 2 sides without having to print the odd page numbers and then turning the paper over and printing the even numbered pages. It does it automatically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HP printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color display and smaller design. Does not come with with a USB cable which is needed if you are going to use for work with a VPN connection as you can't be wireless to the VPN and to the printer at the same time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works well WHEN I CAN FIGURE IT OUT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who is NOT tech savy, the lack of a manual is a great hardship.. You have no idea how difficult it is to try to figure out how this thing works when there is so little guidance. I'm very disappointed about that!. I would recommend it to people who are very techy - never to anyone who, like me, finds these things challenging. You have to be kidding if you think I'm going to try to add a photo to my review.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's been good. We got the hp ink plan, no issues so far. Only complaint is with Best Buy. We traded in an old printer and bought this one in store. Two days later, it was even cheaper online. What a joke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features I have tried so far. It has been a learning experience setting up but I finally have most of the bugs worked out. It is the operator not the printer. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last HP died and while I was looking we came across this printer. It does everyday printing, but I was pleasantly surprised it also prints picture good pictures

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product i purchased was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was trying to have this product changed/exchanged for another unit since it was defective(photo tray was not being recognized by its own software)and Best buy refused to even talk to me(got hung up on about 20x by customer service on the phone). I will just throw this trash away and purchase another one using another brand. Best Buy customer service is by far the most rude and unfair service people in the whole USA.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not made for use with a mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has been nothing but trouble. Had used Canon printers for years and they were so easy to set up--this printer was a complete nightmare. Had to go through HP's horrible automated system--no help there. Tried the online help and that was horrible. Finally called the store and got a telephone number (couldn't find a direct number anywhere--from the Internet to the enclosed booklets). Did at last get a real person who spent 3 hours with me to get the printer to work with my 2-year old iMac--not everything (like the scan function and double sided printing) was workin, but I said I'll call back later--which I did in about 2 weeks. Finally navigated for 25 minutes on the phone until someone could help me. This person was also polite and helpful--unfortunately he had to spend over an hour reconfiguring what the first person had done. After another 45 minutes finally got the scanner and double sided printing to work--but it's clugy at best. Once this printer breaks--which I'm sure it will in a year or two--I'm going back to a Canon, even though the ink is much more expensive. Bottom line--if you're on a Mac, be very leary of HP printers!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mimilinda,

      Thank you for sharing your story related to your HP Envy 7620 printer. Based on your comments
      related to the extensive phone diagnostics and the fact that your printer is still acting clugy at best; I would like to escalate your concerns.

      Please take a minute and send me an email with the following info:

      your product serial number
      your contact information
      your case number
      brief problem description

      Send the above info to PSGSocialmedia@hp.com

      Please include your username in the subject line of email.
      Look forward to talking with you.


      Cheers,

      Cheron
      Executive Customer Relations
      HP Inc
      PSGSocialmedia@hp.com

      The views expressed in my contributions are my own and do not necessarily reflect
      the views and strategy of HP
      Please review the HP Privacy statement at the link below
      http://www8.hp.com/us/en/hp-information/summary/ww-privacy.html HP

  • Rated 5 out of 5 stars

    Love my hp Envy printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this printer. At first I was debating whether to get a laser versus inkjet but since I don't really print too much, my decision to get an inkjet is good. And as always HP brand is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a HP printer with this new one. The HP's have good quality. The only dissatisfaction we had with our previous printer was with the ink usage. We purchased the ink program with the new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love everything about this refrigerator. It took a little while to arrange the shelves for maximum efficiency for OUR use, but it all came together nicely. The color fits extremely well with our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Quality printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copies I have made are nice. I cannot get the picture mode to work. I also haven't been able to scan documents into my computer which has been frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer. 2 cartridges to use and buy when needed. the paper holder that holds the printed paper comes out automatically when the printer starts. easy to push in when finished. prevent damage to holder..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Quality Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. My only complaint is the cost of ink to replace cartridges that are quickly consumed. Ink can cost as much as buying a new printer.

    I would recommend this to a friend