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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 457 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers regard the Envy Desktop as easy to use and set up, with strong performance and ample storage. Many appreciate its compact size and quiet operation, along with the included keyboard and mouse. However, some customers noted the lack of a CD/DVD drive as a drawback. A few also expressed mixed feelings about the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 457 reviews
  • Rated 4 out of 5 stars

    quick set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely an upgrade for me that I really needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality basic computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a basic computer then for the money this is a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I'm enjoying it. Smooth operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ABAZOE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficulty finding the on switch\? Where is the cropping thingy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is poor quality. LT/RT buttons jam. Thin plastic, poor button return. Cheap feel. The mouse is "the" tactile component... should be more robust. Everything else is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. Light weight, only surprise was no dvd drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The desktop material looks cheap. I do have issues with the keyboard it will freeze.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This desktop only has one HDMI port so I had to go out and purchase a dock that would give me additional HDMI ports to hook up dual screens. Grounded is my fault for not looking, but the sales person never informed me that I was gonna need to purchase additional equipment just to make this computer work in the long run. I would’ve been better off spending more money on a desktop with more features.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    James D. Wright,owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give this review a low rating because of the Geek Squad . I also ordered Microsoft business and they did not have anyone experienced in the program. I spent many hours with the geek Squad trying to set up Outlook and my emails. Below i am only rating the computer and nor the geek Squad service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop is ok, but after buy this one price dropped $150 It was disappoint.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that helped me had me buy a keyboard and mouse when it came with them. Very upset when I got home and it had the items in the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    don't like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not faster thanmy old computer...almost nothing was transferred over, I really don't like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch your back at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you believe they sent me 2 computers. The first one was paid off when I ordered it and the second one was return. So than I received a return receipt which I believed was for the Second one. Turns out it the return receipt was for my FIRST ONE FULLY PAID at time of order and place it on my credit card. The minimum was listed so low that it would exceed 12 month no interest amount. Can you believe this??

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Confused Deanna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I figure out how to run it I will let you know. A book giving directions and "how tos" would have been great!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I cannot get sound to work on this new system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get the speakers to work with this new system. The speakers are new also.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WIRELESS KEYBOARD WAS JUNK. BUYERS BEWARE OF BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIRELESS KEBOARD POOR QUALITY, DID NOT WORK. BEST BUY REFUSE TO REPLACE OR FIX KEYBOARD. WILL NOT SHOP THERE AGAIN. BUYERS BEWARE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it as itwould not work. Contacted several help lines. Finally, they told us to return it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not buy this pc. I had it at home for one day and this pc was shutting down every five minutes. And that is why I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice computer retired seniors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y new H-P Envy Desktop has everything i was hoping for. It is an ideal product for a senior citizen. Plenty of storage. Fast and accommodating for latest software versions. Small upright footprint for home use. Only thing lacking is a CD/DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Size

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and doesn't take up as much space as my previous gaming computer. Setup was a breeze, and I have not had any problems whatsoever.

    I would recommend this to a friend