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Customer Ratings & Reviews

Your price for this item is $350.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the ENVY Desktop's ease of use, performance, and solid-state drive storage. Many appreciate its compact size and quiet operation, along with the good value for the price. Some users mentioned challenges with the power button design and pre-installed software. A few customers expressed preferences for different operating systems or additional software applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,030 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for about a month and very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works well, so there's no complaint is this department...But, the design is terrible from the stand point of the internal CD/DVD player. It's not laying flat, it standing up and the disk placement is very difficult. The player itself is flimsy and hard to place the disk to get it to work.. So hard and a pain in the neck that I had to go back to Bestbuy and buy external drive. Before you buy this computer (and I recommend NOT buying on line without getting a demo,.) Get a demo and pay attention to its cd drive. I definitely recommend NOT buying this computer because there are other brands out there that work just as well and is far superior in design. When I bought this one, I had 2 weeks in order to return it, but I didn't get to use it within that time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 and have not regretted the decision. Nice PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transition from old windows 7 tower to Windows 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products excellent employee education recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased a HP. Much lighter and easier to move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking it, everyone is happy with the quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Home Office Computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit for a home office - supplying enough of everything I need without a high cost!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    have not opened the box yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still have not opened the box yet. I need to clear my current hard drive of unnecessary files

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new desktop since my old computer, although good, was outdated and using Windows 7.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In purchasing a new computer we (husband and wife) felt very uncomfortable. We did not get the proper attention that we thought we deserved. Questions could not be answered. We are not pleased with the new computer....have phoned Geek and Cox (for email problems) several times. There are still things that should be resolved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not want O365. Also Microsoft Explorer is frustrating. Just wanted plain IE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good desktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came earlier than expected. Looks like a solid unit and anticipate it will do well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great desktop for our needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flimsy CD drive. Perfect for our use for a computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Response to survey on HP desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is still a bit slow when I am using emails: sending or deleting them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box desktop computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box purchase. Over all the product is great. It did have one component that does not work but I'm still happy with the purchase. I wish it had come with its paperwork. And I wish the geek squad had done their job to make sure all the components were working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T Had it less than 30 days. Time will tell if any issues. Thus far none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mother (73). She likes it. It was a good replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice PC but it appears a little slow at times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC but it appears a little slow at times with very little running.

    I would recommend this to a friend