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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 253 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the ENVY Desktop's performance, ease of use, quiet operation, and relatively small size. Many appreciate the fast SSD drive and ample storage, along with the reasonable price. However, some customers express disappointment with the integrated graphics card's limitations for demanding tasks such as gaming or photo editing. Overall, the positive feedback on performance and ease of use outweighs the negative comments regarding the graphics card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-253 of 253 reviews
  • Rated 3 out of 5 stars

    Good but lacks CD Disc drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has no CD disk drive, also the picture shows a separating line as if it did. I just think the advertisement should me more straightforward as to the lack of the CD drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy if you need an optical drive!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC model does not have an optical drive as stated on Bestbuy website. Don’t buy it if you need an optical drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So..so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because it was recommended to me by an employee because of all the features I needed..but it does no preform like expected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disapoointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not have a disk drive to enter discs, never told this. Can't get to connect to my speakers on HDMI/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Recent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have had a CD reader/writer still to early for me to give a honest review

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performer, poorer warranty service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this computer and it does not even play videos in Pinterest. Spent over an hour on the phone with HP tech/warranty support and got dropped. I was told if the call got dropped they would call back. All I got for my effort was a case number. I thought HP was better than this I am soured on HP!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    xxxxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be o k , i do not need/want HP that i did not request

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Disgusting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was missing several items I view as essential to be operational. That was why it was returned. Your refund sure was SLOW!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    m.2 slots not correct

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Number of m.2 slots is not 2. THERE IS NO 2ND SLOT. So now I have a useless second drive. The HP manual is correct, one slot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hewlett Packard Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one could get the reader to read properlly so had to return it and buy a DeNovo. I know nothing about DeNovo but at least we now have a computer. The Geek Squad really went above and beyond to help us.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good deal at all purchase this and it didn't have mouse and keyboard for the price I expected to have mouse and keyboard

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nighthawk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It offers amazing features. This is a great investment. This is a definitely a must have. This computer is a beast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Win some lose some

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It crashed twice in first 2 days. Third day it started giving me error messages that said critical error something to the effect a fan is not working and computer cannot continue to run. UGH.

    No, I would not recommend this to a friend