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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 802 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the ENVY Desktop's speed, ease of use, and solid state drive, frequently citing its strong performance and user-friendly design. Many appreciate the included memory and find the size to be suitable. However, some customers express concerns regarding the power button's design and the lack of a dedicated graphics card, impacting its suitability for high-end gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 802 reviews
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Works fine.no complaints.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer for my office. No gaming,no streaming,primarily record keeping and surfing the internet.this does the job.build seems flimsy,but much of the electronic equipment is flimsy today.im no expert,but seems fine for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for us, I was wanting to buy a different Hp but they were out of stock. We have had good luck with the Hp and Lenovo desktops in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovethis computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making due on a decade old laptop, it was time for an upgrade. And what an upgrade this system is! I use it primarily for photograpic editingand it does the job extremely well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good buy... and very happy with it. don't know what else to say about it....yes I would tell my family and friends to buy it they would be happy they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and fast computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features and didn't realize how behind in desktop technology I was. I can sync my phone and lock the computer with it when I leave the room. Wow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miscommunication

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a miscommunication. I needed 1 TB total space & this had less than that. During the short time I had this particular model, it met expectations EXCEPT DVD drawer was rather hard to open/shut.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Scientific and research computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is just as the best buy rep said it would be for handling my research and scientific data. I incorporated 2 monitors for better productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer and it's fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for photoshop users and visual artist. however it would be nice if they came with a bigger hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good PC but need modify some aspects.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD reader is too flange and noise and for the ticket price of this PC it need something better. On and Off bottom is not the best creation, should be a better one with access ( current one you have to push in almost using your nail.. is hided)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive crashed on our old hp desktop and needed a replacement one. Received it a day early and switched them out and it worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster than my Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dell never ran up to par. Salesman at Best Buy helped me determine my needs and I found this. Extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Computer interferes with router BBY01-806110526069

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP was just delivered yesterday. It seems like a high quality, high performance computer... except for one fatal issue, at least for me. When I turn the computer on my router wifi goes down. I have maybe 10 other devices that lose wifi connectivity once the machine is turned on. Something in this HP is interfering with the router/wifi signal. Very odd. I was able to get the wifi "fixed" for a short period last night after unplugging/plugging the router several times, but when I turned on the desktop this morning, the wifi signal dropped about a minute later. I've run tests to confirm that it's causation and not correlation. The HP website shows similar issues with their printers, but not the desktops. I'm technically savvy, but don't have time to debug the problem (and feel I shouldn't need to), so back to Best Buy it goes. Let's see how the Dell equivalent performs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for your desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it except that you need ear phone to hear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and start up in 25 seconds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does start up very fast. I was also impressed with the wireless keyboard. It has a soft touch and and is solid and sturdy built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An HP with an i7 and 16gb of RAM is the way to go, second one I have purchased in the past two years, this one is for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got great advice and help from the sales people at Best Buy and would highly recommend your store to other friends of mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop for home use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this particular desktop to replace an Envy I3 that we wanted to upgrade. We have had great success with HP products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase so far. Mechanicsville Best Buy staff are very helpful and made this purchase a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used daily in an office setting, and it is working great! It has a fast boot time, and is handling our needs well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Weak build and isn't upgradable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the processor is decent but not the most up to date CPU. It is good for the price but that build and case i'snt the best. Works smoothly but has been glitching when I video edit or do audio production work on it. The ram is only upgradable to 32 GB. There's definitely better options on the market for the price.

    No, I would not recommend this to a friend