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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 802 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the ENVY Desktop's speed, ease of use, and solid state drive, frequently citing its strong performance and user-friendly design. Many appreciate the included memory and find the size to be suitable. However, some customers express concerns regarding the power button's design and the lack of a dedicated graphics card, impacting its suitability for high-end gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 802 reviews
  • Rated 4 out of 5 stars

    desk top

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD driver quit working after 2 months. Rather than return we purchased an external drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it works as promised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it with one exception, I don't like the sideways disk. It is not easy to put the disk in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, solid computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I didn't like is that it only had 1 HDMI hookup, and I use two monitors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good general use computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important feature for me is that it contains a DVD reader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the computer and speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems setting up the monitor but finally got it working,still need to tweek a few things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy Works Great, But Can't Update SSD or HDD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer works very well. Difficult to add a larger SSD or HDD, though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer was reasonable priced it is working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is just right except I have not received $50.00 discount money or credit yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can always upgrade DIY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC but better now after upgrading with WiFi6, and adding 16gb RAM card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pc in general but HP proprietary parts can make it difficult to upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value too much unwanted software to install to get basic set up to run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, I was surprised how light in weight it was. It works well however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent computer for a school kid attending classes at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the functionality and ease of installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New HP Envy w/HP monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I had to drive to one store to get the tower and another store to purchase the monitor. I needed it right away so did not have a choice. Other than that I am happy with my purchase so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 recent PC failures for this model

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PC in March 2020, however in the first week I noticed 2 times when I returned to it first thing in the morning the PC had apparently turned off during the night and pressing the power button had no effect. I was able to start it again only by removing the power cord for at least an hour. This became more frequent in week 2 so I returned it. I was hoping I just had a lemon, so I actually purchased the same model again this July, but the next day after setup, the same thing happened - it turned off overnight and then I was unable to turn on the machine in the morning without removing the power cord and reconnecting after 2 hours. It was returned after 3 days! In all my years of buying PCs this has NEVER happened to me, and after 2 model failures, I'm done. I guess it looks like another brand for me . . .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not have replaced my old tower if not for Windows 10 issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer Disk drive is very cheep! Good value for price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer for gaming...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for gaming...good computer for gaming...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During a time of low availability, you had this computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair PC but needs work on audio/headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the look and feel of the PC. It has a decent mix of ports. Issue I have is that HP needs to work on their audio/headphone hardware and drivers. Out of the box I had issues. The Line in and Mic in ports in the back don't work and I am still having issues with a slight noise when trying to use the combo port on the front for record. Audio is clean and verified by a different PC. This PC has issues and I am still having to work with HP to resolve.

    No, I would not recommend this to a friend