Customer Ratings & Reviews

This was pretty costly for a tower and I got a three year Geek Squad protection policy and was brand new...not open box or refurbished. But the speed is not that much better than my old tower. I have high speed internet.

Pretty bare bones computer with limited options tu upgrade with higher-end components ( weak PSU, ...). IFf the configuration as-is is what ypu need, then it's a nice little machine if not a little pricey...

cheap material feels like something will fall off if you touch it wrong ...yes i saw it in the store or the lower memory one you didnt have much to choose from so its what i had to get your sales man was nice ...Geek sqaud i didnt like making an appt over the computer i prefer to talk to people on the phone but could not find a # to call seems like with covid around i cant do to much. Like i said so much better in the old days

At first it worked fine but then when I added a second memory stick, it wouldn't boot. I moved the original stick to the second slot and same problem so it was bad memory slot. I returned to HP for repair and when they sent it back, the second memory slot did work but then the computer started freezing after about an hour and even after removing the new memory it froze and after a reboot pixelated my monitor (which works fine for my other computers). So a second return for me. HP is good about the return process but I've never had to return a machine twice for the same thing, which makes me question buying a budget computer. I'm regretting not spending more for a higher quality machine as time is money and the downtime with this machine has already cost me more in lost billable hours than just getting a better computer in the first place. So HP may still come through on a fix but I can't say I'd recommend this computer.

eh, not what i expected i didnt like it much had to return it

Motherboard has priority connector for power supply. Contacted HP and don't offer an upgrade to the power supply. Has 16X pci express but no power to run a video card.

Sound card defective and it’s a annoying buzzing noise coming from the computer

I prefer not to give a review. Not familiar with all that may be available.

computer works well. Mouse and keyboard that came with it didn't work.

printer drivers won't load. Tried everything and still won't load.

Geek squad was supposed to install and set up computor, printer, and new Microsoft software. And change older computer and set up printer in second room. Start Outlook. All the Geek did was was essentially turn on the computer, and download the info from one computer to the other. Left me like that after waiting for 30 days for the install. I purchased computer in February. March 30 was date for install. Today it is April 13 , and still not set up. No printer, no appt. for set up still, no refund for Microsoft that had an error . Sickening. Left hanging like this when I need a computer. I should have had somebody sent to my house to complete this job. I have been an excellent customer for years. Now during the CoronaVirus I am stuck. Cant print, cant send things, cant get help. So frustrating.

Biggest piece of crap ever. I buy desktops for best performance, longevity and security in knowing they are usually failsafe options for my documents. This unit has crashed several times in the warranty period. Blue screen, black screen, etc. I get tech support, they fix it temporarily, then I am back on with them. It runs out of warranty soon and they just keep this endless cycle of day-by-day fixes going. It has lost several days of files and recent document changes. Don't buy if you value your files.

I bought this computer brand new not even a month ago and it seems to constantly freeze and not perform as well as expected. Not playing any high graphics games or doing anything to strain the computer. I have better performance from my work laptop which is at least 5 years old.

I have had a problem with continual hang ups with a blank screen that require a hard shutdown with resulting loss of information. I have faced exceedingly long waits with the Geek Squad and a tuneup was performed that did not resolve the problem.

I do not have this computer. It stopped working in 5 days. return it to HP. They said it would take a month minimum to get the parts. They sent it back. I returned it to Best Buy.

Day 1, due in part to the vertical design of the dvd drive & a missing part CD wound up inside tower. Was so disgusted, I returned it. A frustrating experience

Email app does not work. Reset the computer 3 times and it would not catch emails using the mail application. Would give me a error saying it was not capable of doing so.

This is the second H P. P C I have bought. This one is bad I will bring it in when you can talk to a person

Fast , yes but the Sound not loud or sharp. I have to turn it way up. anyone with this issue?

Waiting for store to open the geek squad No review yer