Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$209.99

Customer reviews

Rating 4.5 out of 5 stars with 2018 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,018 reviews
  • Rated 4 out of 5 stars

    Pretty good Printer.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Lots of functions. Signed up for instant ink so not sure how that will go as of yet. Had a little trouble connecting to one PC but it got fixed. Hope it continues to perform well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior printer and wonderful pricing. My salesperson was terrific. Knowledgeable, friendly and very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HELP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for Replacing Ink Cartridges were not included in box - set-up person from Geek Squad tried to verbally instruct, but by the time I needed I had forgotten what he said. I could use some help...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No to their "open box"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased "open box" and did curbside. The only unit available was "open box" and nothing new in box, i decided to take a gamble. Well this item was put in my vehicle without any box at all, no cords, no manual, nothing. The item looks very dirty and full of dust. I will steer clear of their open items at all cost for any future purchases. This should never have been sold as a usable item for near the cost as new. Huge hassle and disappointing that BestBuy would let this by them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the jobs. Thought it would be a problem with only being able to load a smaller amount of paper than my old one but does the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It starts great then it starts having issues with printing. It’s not very cheap for the performance issues. I do not like the constant nozzle cleanings.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3-4 printers over the past 10 years. This is by far the best one I’ve owned. Prints fast and quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Ink problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this unit for a little over a month and it is already having trouble/issues with the ink cartridge that it came with. Keep getting error messages stating that there is an issue with one of the ink cartridges. We managed to successfully print two items before this happened . Too late to return now. Troubleshooting has not worked . Super bummed and disappointed. I am special education teacher and really needed a functional printer .

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has not performed well. Your dismay comes as no surprise, considering the device has displayed an ink cartridge error that you’ve been unable to clear, and that the retailer’s return period has ended. I want to help you resolve the situation. I hope the resource and information below serve that end.

      I can’t tell from your review what’s causing the cartridge error. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    ?????

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is ok. I have a HP that is much more sturdy but is outdated. So I had to purchase another printer. It’s just not the quality of my old one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Runs out of ink fast

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this printer for almost a year. I had the free 3 month ink subscription and ink seemed to last (had 1 replacement for each cartridge). As soon as I canceled that and bought ink I have had to replace it 9 times! I do print quite a bit due to college classes, however, 1 cartridge prints about 18-20 pages before BOTH the color and black ink run out even if I only print in black and white. Gave 2 stars instead of 1 for price of the printer but I would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP Printer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues 3 months after getting this printer but HP sent me new ink cartridges at no charge and issues were resolved. Great support!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    HP Envy Inspire 7255E

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy Inspire 7255E is the best printer I've ever owned. It prints all documents. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Lousy wi-fi connection

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this printer works, it produces good quality documents and photos. But, it constantly loses its wi-fi connection. We've owned it for 7 months and must unplug and re-plug it in every day to make it work. We've tried everything to get the connection to stabilize, but nothing seems to work. Wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy outerloop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm much happier with this printer. Worked like a charm and tech support found and repaired issues with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my new printer and what was so nice was that I could use my ink cartilages from my old printer!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has been a struggle. Some days it works others I need to reset

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Set up is easy and like the authentic style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing printer no WPS needed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st purchase of a printer in 10 years and i need a printer that did not have the require the option to connect using a WPS button and this was the one! Highly Highly recommend!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7255e

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and similar to my previous HP. I like the scanning process. It is easier. I don’t like the default to color copying, as most of my work is in black.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast but goes through ink very quickly and has the tendency to fade while printing.

    No, I would not recommend this to a friend