Customer Ratings & Reviews
- Model:
- ENVY Inspire 7255e/1W2Y9A#B1H
- SKU:
- 12130736
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Pros mentioned:Print quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much faster than our old HP printer had the ink is MUCH ales expensive.
I would recommend this to a friend Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy and a bit expensive compared to other . But was the only one I could get quickly for my dad
I would recommend this to a friend- Pros mentioned:Setup
Maddie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally got it installed yesterday so I can't honestly give a review.
I would recommend this to a friend Slow printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just OK Slow start to print Printing is not fast enough
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of color printing is not very good. On black and white, it seems to print better.
No, I would not recommend this to a friendWere did the istallation information go?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the past 30 years I have owned installed seven HP printers without and technical assistance. This printer came with no instruction at all. The HP web cite of no help. I ended up spending $200.00 additional dollars to have a technician do the installation!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Anne.
I’m sorry that you encountered such difficulty setting up your printer. Your exasperation comes as no surprise, considering you found no instructional material in the printer and had to hire a tech professional to assist you. I want to help you understand what might be the cause of the missing material, and also help you get the most from the device going forward. I hope the information and resources below serve that end.
First, I can’t say for sure what happened in your case, but your printer should have had what’s called a setup poster for help with installation. Materials and components can go missing when a printer is sold, returned to the seller, then sold again to a different buyer without being adequately inspected before shipment. I would recommend contacting the seller, but it sounds like you got the printer working OK. I will point out, however, that basic support such as setup assistance is covered under the printer’s warranty.
Looking to the future, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100402069
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need assistance with anything, I suggest that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Design problem with this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink cartridges would not move. Would not print in color. "Out of paper" message appeared every time something was sent to print - but it printed anyway. Geek Squad helpful in arranging an exchange. Second one was no better. The printer has design issues. Bought a different printer and am very plesed.
No, I would not recommend this to a friendPrinter.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems setting this product up and connecting to wifi.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Pamlico
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, only buy HP printers— easy to use & setup
I would recommend this to a friend - Pros mentioned:Ease of use
Mrs Mary Lou Maddock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to operate Easy to update Easy to correct problems
I would recommend this to a friend Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half the time wont print docs from my phone, wont let you use recycled cartridges, cartridges are too expensive to buy, they're ink service is a bad joke, cant even talk to a live person.
No, I would not recommend this to a friendDint scan well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow connection and don't scan well.,..................
No, I would not recommend this to a friend- Pros mentioned:Print quality
White printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well, love how fast it is. Love how it looks.
I would recommend this to a friend - Pros mentioned:Overall performance
New printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect printer for me glad I made this choice
I would recommend this to a friend Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer to replace an older model, however the print speed is slower than the older one. Additionally, I have to keep restarting it to get it to recognize the wifi in order to print. A huge buyers remorse for me.
No, I would not recommend this to a friendprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not connect to wifi. Spent over 5 hours and $40.00 with Geek Squad for assistance. They could not figure out the problem; I returned the printer.
No, I would not recommend this to a friendFair to middlin' printer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow printer; hard to set up. Needed and received online help from HP.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to connect to my computer only when it wants to. It does have a delay with connection even though my Wi-Fi connection has been excellent.
No, I would not recommend this to a friendOnly can scan one sheet at a time
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible if you have to scan. Can only do one sheet at a time.
No, I would not recommend this to a friendBuyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item broke after 2 weeks was trying to figure it out looked on line and realized a part inside broke. Took to Best Buy in Murrieta and they said oh it’s a few days after the 14 you are out of luck. They would only help if I was a member( I cancelled it in December)asked for # to HP she said don’t have it. NEXT. This is why I don’ t shop here anymore.
No, I would not recommend this to a friend