Customer Ratings & Reviews
- Model:
- ENVY Inspire 7255e/1W2Y9A#B1H
- SKU:
- 6492187
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Envy Inspire 7255e printer's ease of use and great print quality. Many appreciate its overall performance, easy setup, and reliable connectivity. However, some customers have noted that the printer has a delicate paper tray.
This summary was generated by AI based on customer reviews.
Probably a good printer but showed up broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To my own fault I didn't open up the package right away. When I finally opened up the package to instal this printer and opened up the scanner door, all the glass was broken. It's no longer returnable so that is my fault but just wanted to right a review stating that glass was broken underneath the scanner door. No idea if the printer will still work or not. So bummed out.
No, I would not recommend this to a friendprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since best buy no longer installs or service what they sell and they refused at the store to tell us who we might find to perform this service we will most likely return the item.
No, I would not recommend this to a friendWorst printer I've ever had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I've ever had. It doesn't hold much paper in the tray. The printed pages are held so they curve up on the end so the holding tray is very limited. Very small ink cartridges. And for some reason, when I print a new job, it always prints a blank page first and I have to tell it to print again. I do not recommend this printer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’re dissatisfied with your printer. I can certainly understand why design features you dislike as well as the unreliable printing you describe would add up to a poor start to ownership. I want to help you resolve as many of these issues as possible, so I’ll suggest some resources aimed at reaching that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100402069
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Good prinTer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, harder to set up than I wanted. I was able to set in about 1 hour. Prints easy.
I would recommend this to a friendLove hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this hp printer and especially that I could transfer my hp Instant Ink to this new printer.
I would recommend this to a friendWon't buy HP again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a piece of junk. Had for 1.5 years and the touchscreen quit working. HP customer support said it was a hardware issue and would be cheaper to get a new one than to try to get it fixed.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has never worked well . . . and now it doesn't work at all! Just give me the good old-fashioned printer that plugs into the laptop of computer!!!
No, I would not recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not beenhappy with the printer. It is very noisy and will not turn off. The noise is so loud that it wakes me up in the middle of the night. The only way that I can shut it down is to unplug it. The printer also uses up an unbelievable amount of toner. My last printer was an Epson and I regret not buying another one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly. Your reaction comes as no surprise, considering the device has been unsettlingly noisy, has an unresponsive power button and has used ink rapidly. I want to help you out of this dilemma, so I’ll suggest a resource and some information aimed at making that happen.
I can’t tell from your review what’s causing these problems. I recommend that you contact us directly so we can help you assess what’s going on and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
need a geek to set this up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Wish I had NOT purchased this item.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality printer. Images are not clear and vivid. PDF’s come out as photos that are barely legible and impossible to edit
No, I would not recommend this to a friendPoor set up help- complicated.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to leave a poor review- but i have had it for a month and we cant use it. We have tried and tried to set it up. No help through tech support. We may return it.
No, I would not recommend this to a friendHP printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this. HP printers after a couple of months are not able to be wireless. This is my second HP and I am having the same issue. I have spent hours on the phone with HP and they still can't fix the problem.
No, I would not recommend this to a friendHP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works when it wants to. It tells you it’s out sick f ink when it is not. I pay a monthly fee for the ink and get no supplies. Save yourself the money and get something else.
No, I would not recommend this to a friendHP Envy printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, copies sharp, printing sharp, would recommend this printer
I would recommend this to a friendPictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is good just hard to connect to the conputer.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife. She loves it! It does everything
I would recommend this to a friendHP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it NO stars!! Couldn’t get the printer to program. I had the geek Squad come to the house they told me to return it. They couldn’t get it to program
No, I would not recommend this to a friendHP ENVY 7255e experience ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's bulky, pixels have an uneven flow and ink this item arrived with must be old as it seems faded in comparison to my last printer ..... not pleased but don't have the time or energy to return it .... .
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with most HP products the printer was a piece of crap, which I ended up returning and replacing with an Epson printer which I love. That was the 4th HP printer I have used in the last few years, and none of them lasted long, and I will never buy an HP product again.
No, I would not recommend this to a friendWorth it if it’s on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as a printer should; aesthetically pleasing!
I would recommend this to a friend