Customer Ratings & Reviews

This is an attractive printer that is more complicated to set up than I expected. I am technically astute but had to call tech support to get it up and running. It is simple to operate but presented a hiccup in the beginning.

Regular online updates and monthly fee covers the ink. Print from another location using internet connection. Set-up required calling in. Overall great printer.

The convenience of having this HP is amazing; it's worth it.

We are HP printer people, but tried an Epson from Costco…for an hour. That was a disaster. That went back, we picked up this printer at Best Buy, and set it up in a jiffy. Again and still, we are clearly HP people.

My printer is good. I don't like that it doesn't have an output tray for printed docs. If I don't catch them, they fall on the floor.

Great printer for field service. Works good with envelope printing as well.

I really love my printer, it prints front and back side, it copies, it also scans but I have not used that feature it. I am still trying to figure out how I can print photos.

I am very disappointed and sorry I brought this printer. I intend to replace it with a better one ASAP. The ink ran out in less than a month, and the paper drawer is so small I needed to add paper frequently. It does not satisfy my needs.

Good for small printing jobs school or at home work

So far I really like it. I purchased because my old HP printer stopped working. Holding my breath for that to happen again with this one but hoping I’m wrong.

Arrived quickly. Does not print pictures as well as I had hope. Was a little tricky learning how to load picture paper or regular paper.

This printer is replacing our HP 5055 which is a great printer also. But this one takes the cake. It is very convenient to have 8.5x11 and photo paper loaded at the same time. The fax without phone line feature is fantastic!

Nice printer. Works well so far. We do wish it the specs would have been clearer in specifying that it does not have a USB port to print from a flash drive.

Unable to make adjustments to page printing wants to cont. print 2 sided pages Continuously claiming out paper when paper is in the tray was told by HP rep , that this would cover everything my old printer would and it does cover a fraction of what i had before !

Early Xmas present for my daughter. She loves it. Perfect for what she needs it for.

Printer is fine picked this up to replace an HP that was making hard grinding sound from day 1 and didn’t realize it didn’t have a fax option. Most multipurpose machines have a fax option included.

We called and got assistance from a young lady who has since we first spoke with her about the set up of the printer, has called and followed up to make sure all was still working with the first call.

The printer is very good, but it was a mission to install it due to vague instructions.

It's a good all in one. I love the ability it has to use different size and width of paper that can be stored inside the unit.

This was amazingly easy to install and I really appreciate the drop-down menu that allows me to determine, at printing, what settings I want to use. The cartridges are ridiculously expensive but that seems to be the way HP makes its money. I declined the Instant Ink offer because the previous time I agreed to it, HP wanted to send me replacement cartridges before the ones I was using had become empty so I was wasting money. I haven't tried the scanner yet so reserved judgment on this feature.