Customer Ratings & Reviews

does everything I needed it for plus it's good looking! Not like those ugly black printers you try to hide from veiw.

The printer works fine now that I finally have it set up. It is not nearly as sturdy or quiet as the previous HP printer I had. The build quality has certainly declined. I also had a terrible time getting help from the Geek Squad via chat and phone. And the HP chat and phone folks actually messed the printer up so back it did not work at all!

It’s a good printer but I thought it used a toner and found out I have to buy ink all the time!

I am extremely please with my new printer, and Justin from the Geek Squad was amazingly well acquainted with how to set it up.

Has worked out finally, after an initial glitch with getting the ink cartridge fully inserted. Great replacement for HP Photosmart 6520 e-All-in-One Printer

Very happy with printer. My only complaint is they shortened length of power cord by 6 inches from previous HP printer.

Nice printer that does the Job. Only problem I’m having is that the printer doesn’t recognize the ink at times.

It’s a little large for the space I have but works well. I’m not sure I save money with the ink plan but it works great.

Works well for a work from home setup. Looks good for a printer. The only downside of this model is that there is no double sided scanning capability for the scanner feed tray.

I gave it a 2 because I miss the card reader!!! That saved alot of time with my camera! Keep getting error that printer can't be found!!! On our tablets and sometimes our phone. Not all the time. Customer service was not very good! When it does print, it prints very good pictures!

Haven't had it long enough to give a proper review, but so far I'm very pleased with this printer. Setup was very easy and I love the double sided printing.

Overall ok experience. But when you run out of paper and don’t put in paper right away, it reprinted my job from the beginning. Wasted my paper.

Amazing so far ! Except for the fact I didn’t receive the whole 3 months of free ink.

It is ok. It doesn’t work well with my phone I have to constantly check Bluetooth and make sure it’s paired with my phone.

Now ive tried plenty of printers in my lifetime but this printer is way more based.

I made the mistake of not setting this up right away. I tried to get this set up and received an error. The error told me I had to contact support. Support is only open Monday - Friday. I contacted support when they were opened and they said my WiFi printer has to be within 15 feet of my router, which I can't do. What's the point of a WiFi printer if I have to be close to the router? I had a previous HP Envy model that I was replacing that was in the same exact location as this model with no issues and now this one won't connect. Support kept telling me it had to be by the router. Unfortunately, I didn't try to set up my printer right away and I'm well past the return period. So I have a big block of useless junk. I'll buy a new printer, probably not at Best Buy as I want to have a longer return period if there are issues.

We recently purchased this printer for office use and so far it’s working great! We had some challenges with set up but they were overcome without tech support.

Ink just comes and goes… I don’t get it. Always wanted a printer, and now I know why I never owned one. So big, takes up space, and is just needy

HP once again leaves off the memory card slot for really no reason other to save on their cost. Yes, some people still have a need for USB file transfers. Also, the HP factory new ink cartridge (provided with the printer) dried up within a few months before it was empty. 3 stars because I would not re-buy this model, or recommend.

There is difficulty replacing the ink. I think I need to get used to the printer and it will not be a problem.