Customer Ratings & Reviews

Makes you pay to print so many pages. Honestly would not purchase ever again

I have had hp printers and computers for years. This one is a huge disappointment. The ink quality is awful and the machine is extremely flimsy and poor quality.

The printer won’t connect to anything - even when following the directions perfectly. The HP app is equally terrible. While I’m sure the printer would work great otherwise, it’s as useless as my dog’s chew toy in printing documents.

Have not been able to print from desk top computer. Had two sessions with Geek Squad, but I am not able to print. Need help.

I having problem with the printer not printing telling me no paper in the rack. The rack is full.

I purchased for work and this has given me so much problems. The priting sucks the copying sucks . The quality is horrible for the price.

Worst printer ever. Spent over 20 hours on the phone with HP techs and they couldn’t get it to work. After extreme frustration, we returned it and bought another brand.

Worst printer ever...over $200 and has never printed one page correctly. Waited two weeks to hook up because it was a gift so couldn't return!!! DO NOT BUY THIS PRINTER!!!

It’s stop working in couple months. We tried everything to fix it but no luck.

Printer refused to print blue ink. Tried every test, scan and nothijg worked. Avoid disappointment and get a different brand

The document feeder is the worst. You will have to load one page at a time in, also it jams on you after the 2nd paper. Terrible, not worth your money!

Received the HP Envy Inspire 7955e Wireless All-In-One Printer a few days ago and have been putting it through its paces. Upon opening this package, I noticed that HP took extra care with packing this printer up, by placing a box within a box to ensure it arrived safely and not all banged up. After removing all of the plastic and cardboard, setup was a breeze. Simply plug up the printer and download the HP Smart app from the App Store for iOS devices or the Google Play Store for Android devices. Once downloaded, it took no time for the app to discover the printer and asked me if I wanted to add it to my Wi-Fi network. After that, the app pretty much guide you through the rest of the setup process which includes adding the ink cartridges and paper. During the setup process, I'm not sure what happened but I did have to turn the printer off and back on and close out the app completely are restart it. Seemed as though there was a hang-up on the setup process somewhere, but once rebooted everything kicked into gear and the setup process finished within 30 seconds. After aligning the printer heads and the initial test pages I started printing off some pictures from my iPhone. The pictures were crisp and clear. Color lines did not bleed like I've noticed with other printers that I've tested in the past; however colors did not appeared somewhat dull in some photos. Everything we copied and/or scanned over the last week has worked flawlessly without any issues thus far. HP also included some photo paper as well in the package. This printer is a nice size and doesn't take up a lot of space on a desk or top of a small file cabinet. And this sandstone color is a nice change as well. HP really pushes the HP+ and Instant ink program through the app and has a tendency to bombard your email to signup. Although this printer is decent at printing photos, it may be better suited for documents and such. You can print documents/photos directly from your phone via the app or AirPrint if you have an iPhone. You can also download and install the HP software to your computer and print from there as well.

Had to return the printer. Printed only 10 pages ang the ink carriage would not move. Not worth the price. Very disappointed in HP on this printer.

Very difficult installation. Print quality was TERRIBLE. I found nothing about this printer that I liked. I returned the item for a full refund.

It was junk. It gobbled the included ink on 60 pages. Replaced it with XL size ink and it gobbled that on 130 pages. I returned this printer and went back to my old hp8720.

Copier appeared to be a great buy for the price. However, it did not stand up to the normal HP product that I am used to. The machine would not recognize the cartridges and foolishly, I opened new replacement ones. Well, it still did not work and guess what? I was OUT of $70.00 (cost of cartridges) upon return of the printer because I had opened them.

hooked printer up and it never worked it could not connect to the ink cartridges. what a waste of time

I loved my old printer.. this one always gives me problems

Returned due to very poor quality printouts for images.

Printer was defective, right from the start, gave false messages of paper stuck, then paper tray stuck. Copy was half missing and blurred. Returned for refund.