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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3057 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 3,057 reviews
  • Rated 3 out of 5 stars

    Print Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was getting a better printer. Not real happy with this one. Just extra big and pretty bulky. Problem is, I don't think the quality of prints are near as good as what I had before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with 2 sided printing, otherwise good printer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great employee!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad member installed my new printer. He was very friendly, professional and helpful. Very glad I used him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Printer - So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer, researched online for best HP printer and it said this was it. Only had a few weeks, seems to work well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue so far. Nice brand and very easy to setup. I like the wireless option to print documents even from phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have it for more than a year and works great, little slow but is fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed with this printer. It works good, but doesn't always print well. Had to buy HP paper to get better prints, but even that wasn't always the best. My old HP printer worked great no matter the brand of paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery from the Geek Squad did a great job installing and explaining all the features and how they work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP primter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to get the wireless connection to work. It does a good job of printing now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No more hps for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't even open the box after my brand new hp laptop was defective. Had an hp printer before because I like to printout photos and had nothing but trouble with it even with Geek Squad who had to send me to hp tech....returned it before I even tried it...no more hps for me. Bought a Canon instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Set-up process is horrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking printer but horrible set-up process. Called Total tech, took 2 hours to try to setup printer (first time set-up)….they were unable to set it up. I contacted HP, after another hour and a half it was finally set up, works fine now, but horrible set-up problems. Hopefully the code will be fixed soon for future customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer although ink isn't lasting very long in it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huggybear11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Setup via HPs website is a bit tricky. Had to use our Best Buy total tech program to finish the setup. Otherwise, a great printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Inspire Printer (Wireless)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Third HP Printer. So far, I like it alot and I haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this printer. It's serving my purpose well. I have the ink replacement, and I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the screen to know if there is a jam or any problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My take

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink that came with the printer had dried out. Had to order new cartridges immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Wireless All-In-One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Challenging and time consuming to set up, but it works very well when networked with all devices. Printing from a mobile device is most impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and connected to the wifi easily. Looks like it might use ink kind of quickly but not sure yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer, Ehh ... ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great. The pages come out crisp and clear. My only issue is that the ink does not last very long. It's not too expensive, but it just doesn't last as long as the Canon that I had to upgrade.

    I would recommend this to a friend