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Customer reviews

Rating 4.4 out of 5 stars with 3057 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,057 reviews
  • Rated 5 out of 5 stars

    Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and it meets my needs for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mother of all!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. You can never go wrong with HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement what with document feeder and large paper capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for Home Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and performance. Service and delivery were great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we bought this printer we though we purchase the top of the only to find out they keep senting ink for people who use it all time we dont use that much ink in over a 1 yr I called Best Buy about the because ink people shut are printer down, we cant print nothing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unresolved error indication.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twenty days after purchase, I still get an error notice that the printer is out of paper, although there is paper in the tray. I have had the Geek Squad come out to try to correct this problem with no success.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    An Enviable HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. We really enjoy the HP Smart app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so far. Much better than the envy 5500.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer HP currently sells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Printer I have had in couple of years. I would recommend highly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give zero stars if I could. The printer never worked correctly, error messages would pop up that didn't make sense (i.e. saying it was out of paper when it wasn't). Then after just over a year it started saying the legitimate (full price from Target) ink cartridges were counterfeit and refusing to print, and no one at HP or Best Buy could help even though we paid for the additional extended warranty. Don't buy a printer from HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is just ok, the print quality is ok. My main issue is how quickly the ink runs out, Not worth the money paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't do a review as the printer's bluetooth doesn't work with any of my devices. Initially, we were able to use the printer but the next time neither my Chromebook or my phone could find the signal so,basically, it is working as a glorified copy machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little difficulties getting the printer set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer does all I had hoped it would do and more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    bad paper feeder - sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fails to feed all papers selected to print. Noticed this in other reviews.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer!! HP Ink subscription is really good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. I like the smart scan. not to big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer/copy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home office the quite mode is a plus

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp printer produce good pictures. But printing and copying is very slow. Also the printer always said it need paper in the paper tray when paper was there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer,double sided printing and document feeder.

    I would recommend this to a friend