Customer Ratings & Reviews

The machine looks good and it has all the features I need but it’s taken a minute to get it up and running properly. Too soon to tell… just getting used to having it work wirelessly.

i am exceptionally please with the performance of this printer. The ease with blue tooth functions and commands is very user friendly. the calculation of ink used and supplied if you choose the option is a plus.

GREAT PRINTER with many feature. i had some challenges setting it up on my computer but got it to work with instruction for an app.

I would give 5 stars, but the setup was extremely difficult. I had to call tech support twice. Each time was 3 hours going through different techniques. I was almost ready to pack up and return it. It is working perfectly fine now.

Connection is very iffy, had so many problems trying to connect and print from my multiple devices. Had to get their support services on the phone twice because it will not print if it’s not connected to the internet. We have wireless so we have to make sure the connection is strong and close to router to stay connected.

Good for small printing jobs school or at home work

It has glitches. Scanned for a whole, now refuses to accept scanning command. Only prints. Prints very well, but I bought the whole package, not just printing.

I made the mistake of not setting this up right away. I tried to get this set up and received an error. The error told me I had to contact support. Support is only open Monday - Friday. I contacted support when they were opened and they said my WiFi printer has to be within 15 feet of my router, which I can't do. What's the point of a WiFi printer if I have to be close to the router? I had a previous HP Envy model that I was replacing that was in the same exact location as this model with no issues and now this one won't connect. Support kept telling me it had to be by the router. Unfortunately, I didn't try to set up my printer right away and I'm well past the return period. So I have a big block of useless junk. I'll buy a new printer, probably not at Best Buy as I want to have a longer return period if there are issues.

I am very pleased with my purchase of HP ENVY 7955e Wireless All-in-One Printer. I would highly recommend this printer and purchase at Best Buy. I have purchased all my printers at Best Buy and have been very pleased with my purchases.

Early Xmas present for my daughter. She loves it. Perfect for what she needs it for.

I'm not a technology whiz. I like it that this printer can print pages from a book. I like the HP Ink Program. My previous 2 printers have also been HP. It works greats.

HP is a great product and this is one of the best that I have ever owned. Installation was so easy and fast. Salesman in store knew the product and was very helpful in helping me make my choice of printers.

Well, I'm coming back to see Steve again! THIS IS NOT A COMPLAINT! Steve showed me everything to do and when I got home and set up the printer/computer the only thing I could do was make a copy. I have no IDEA WHAT I AM DOING WRONG so back I come again 5/5/25. If this doesn't work I hope Steve can come to MY HOUSE and discover the PROBLEM! My other computer/printer were a PLEASURE!!!

Regular online updates and monthly fee covers the ink. Print from another location using internet connection. Set-up required calling in. Overall great printer.

Replacement for last HP printer. Needed the separate drawer for photo size paper in addition to letter size. Only thing I don't appreciate is the small tab to catch the paper as it prints. Often find papers on floor. Really appreciate replacement ink.

Really good printer does everything that was advertised.

This was easy to set up and worked really well initially. Having had an awful experience with Instant Ink, I wouldn't use that with it. Now that there have been updates to the unit I can no longer use scan options other than 1 single JPEG image using the touchpad and must us the app from my laptop if I want to scan as pdf or scan multiple pages.

My printer is good. I don't like that it doesn't have an output tray for printed docs. If I don't catch them, they fall on the floor.

The printer works well and was easy to set up, but I got two of these from Best Buy and both had bad color cartridges that wouldn’t print cyan. HP sent a replacement cartridge that did work.

My new printer is not printing in black ink. It comes out looking grey. I used the ink that came with the printer and just installed the ink that came in the mail. Any suggestion on how to correct this?