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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 3042 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,042 reviews
  • Rated 3 out of 5 stars

    Too soon to tell….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine looks good and it has all the features I need but it’s taken a minute to get it up and running properly. Too soon to tell… just getting used to having it work wirelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly sophisticated printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am exceptionally please with the performance of this printer. The ease with blue tooth functions and commands is very user friendly. the calculation of ink used and supplied if you choose the option is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C. M/orris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRINTER with many feature. i had some challenges setting it up on my computer but got it to work with instruction for an app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HPEnvy7955e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 5 stars, but the setup was extremely difficult. I had to call tech support twice. Each time was 3 hours going through different techniques. I was almost ready to pack up and return it. It is working perfectly fine now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult setting up and staying connected

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection is very iffy, had so many problems trying to connect and print from my multiple devices. Had to get their support services on the phone twice because it will not print if it’s not connected to the internet. We have wireless so we have to make sure the connection is strong and close to router to stay connected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for small offices

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for small printing jobs school or at home work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has glitches. Scanned for a whole, now refuses to accept scanning command. Only prints. Prints very well, but I bought the whole package, not just printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake of not setting this up right away. I tried to get this set up and received an error. The error told me I had to contact support. Support is only open Monday - Friday. I contacted support when they were opened and they said my WiFi printer has to be within 15 feet of my router, which I can't do. What's the point of a WiFi printer if I have to be close to the router? I had a previous HP Envy model that I was replacing that was in the same exact location as this model with no issues and now this one won't connect. Support kept telling me it had to be by the router. Unfortunately, I didn't try to set up my printer right away and I'm well past the return period. So I have a big block of useless junk. I'll buy a new printer, probably not at Best Buy as I want to have a longer return period if there are issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of HP ENVY 7955e Wireless All-in-One Printer. I would highly recommend this printer and purchase at Best Buy. I have purchased all my printers at Best Buy and have been very pleased with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early Xmas present for my daughter. She loves it. Perfect for what she needs it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does alot for a non Techy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a technology whiz. I like it that this printer can print pages from a book. I like the HP Ink Program. My previous 2 printers have also been HP. It works greats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer is Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great product and this is one of the best that I have ever owned. Installation was so easy and fast. Salesman in store knew the product and was very helpful in helping me make my choice of printers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Detailed printer explanations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I'm coming back to see Steve again! THIS IS NOT A COMPLAINT! Steve showed me everything to do and when I got home and set up the printer/computer the only thing I could do was make a copy. I have no IDEA WHAT I AM DOING WRONG so back I come again 5/5/25. If this doesn't work I hope Steve can come to MY HOUSE and discover the PROBLEM! My other computer/printer were a PLEASURE!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular online updates and monthly fee covers the ink. Print from another location using internet connection. Set-up required calling in. Overall great printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement printer I could find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for last HP printer. Needed the separate drawer for photo size paper in addition to letter size. Only thing I don't appreciate is the small tab to catch the paper as it prints. Often find papers on floor. Really appreciate replacement ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good printer does everything that was advertised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worked well until updates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and worked really well initially. Having had an awful experience with Instant Ink, I wouldn't use that with it. Now that there have been updates to the unit I can no longer use scan options other than 1 single JPEG image using the touchpad and must us the app from my laptop if I want to scan as pdf or scan multiple pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad your printer was easy to set up and worked well for a while, I’m sorry you’ve lost some scanning functionality since a firmware update. I want to help you resolve this situation and regain full use of the scanner, so I’ll suggest some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including scanner issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If functionality does not improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is good. I don't like that it doesn't have an output tray for printed docs. If I don't catch them, they fall on the floor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well and was easy to set up, but I got two of these from Best Buy and both had bad color cartridges that wouldn’t print cyan. HP sent a replacement cartridge that did work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grey not black print

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new printer is not printing in black ink. It comes out looking grey. I used the ink that came with the printer and just installed the ink that came in the mail. Any suggestion on how to correct this?

    No, I would not recommend this to a friend