Customer Ratings & Reviews

Our 6970 series died and we upgraded to the 7955 All in One. Very satisfied. High quality printer and scanner

The ink that came with the Printer was both inks were bad.

Needed a printer that does it all and now I have one and with the ink being free. Best purchase ever

Color and 2-sided printing work well. Scanning at 300 dpi is excellent, at 600 dpi has a long delay before starting.

pretty good printer we use it almost daily and have yet to run out of ink works well doesn't lose connection or anything like that

Terrific all in one for our small household of two. Reliable, easy, everything we need. Document feeder is a step up for us.

Great product. A bit difficult to set up as wireless printer.

Issues with setting it up. We could not get it to connect with wifi. It was not an easy set up.

This is a great printer that looks good on my desk. I also signed up for the ink refill which makes it even better.

Great printer!! Came with automatic refills by mail! I no longer have to worry about running out of ink

I don't like the face tha you have to go online for instructions - which are not easy to understand. The printer is fine - just prefer more intuitive products.

Well handled by the sales representative and store manager to solve a confusing credit card situation

I LOVE this printer. This printer has A LOT of great features!

I like that I can print from any device in my home. It prints quietly too even when not on the quiet print setting.

This is my third HP printer in the last ten weeks as the first two locked up and noone can unlock them due to the instant ink policy that I signed up for. This printer locked up temporarily only until the Geek Squad reconnected my computer to the printer for no reason?

Had to have tech support to get this connected to WiFi and Computer.

Sales person was knowledgeable and helpful. Would work with him again.

I called the 1-800 number which is a shame I could never get in touch with anybody in charge. the person I talked to send me a copy of my receipt and told me I could return the printer which was still in the box and never used. it was a year since I bought it, but it was never taken out the box. when I took it back to the store the girl at the return counter was getting ready to give me a credit to my Best Buy card and the manager came up and said no. she said she has the authority to deny any return and she said she would not accept it. she gave no reason other than the fact is she's the manager and said no. the only reason I got this new Soundbar and subwoofer is because it was under warranty and you didn't have one to replace it so I had to buy another one. I'll probably never deal with Best Buy after all this is done. I feel there is a lack of communication when you have a problem. every time you get a new number to call it directs you back to the same 1-800 number to talk to a computer and somebody who cannot help you. to be such a large company it's a shame that you have a Fly by Night system to help customers that really need help. it is sad to know that a $300 printer would break the company and they could not give me a refund. I ended up taking that printer and donating it to goodwill. I hope they got 50 to 75 dollars for it so at least it would go to a good cause.

Clean look and not as bulky as most printer. Great for students and home office

So far so good. I've only had it a short time and am enjoying that it always connects with my wifi.