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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 3042 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,042 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer so far. Much better than the envy 5500.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken Returned Open Box Should have purchased New Best Buy made it all Good Excellent Customer Service

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unresolved error indication.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twenty days after purchase, I still get an error notice that the printer is out of paper, although there is paper in the tray. I have had the Geek Squad come out to try to correct this problem with no success.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is just ok, the print quality is ok. My main issue is how quickly the ink runs out, Not worth the money paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer HP currently sells

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Printer I have had in couple of years. I would recommend highly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Angering

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like HP but not this one doesn't the job hard to manage. and the paper Trate is limited.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this printer does all I had hoped it would do and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little difficulties getting the printer set up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Crazy Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would break down constantly. Until it just kept jamming. Only had it 1 year and a half.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the price. Did have some problems with set up. Colors are good and not to noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer!! HP Ink subscription is really good too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer. I like the smart scan. not to big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer/copy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home office the quite mode is a plus

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is ok. My broken Officejet was way better over 10yr.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer,double sided printing and document feeder.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 months of heartburn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems. HP helped install. Couldn't print then another couldn't scan. New color cartridge after <100 pages, installed new HP supplied cartridge and printed test page. Then got an email saying store bought cartridge installed. Expect at least 30 minutes before you get an HP tech then be very lucky if you can understand them. Trying to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer/scanner does everything I need in my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes great copies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Only wish it had a fax feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my home office. Nicely packaged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color printing is not very good. tried several items always the same. Does not look like the original picture.

    No, I would not recommend this to a friend