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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 3042 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,042 reviews
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything is was needing. Excellent product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp printer produce good pictures. But printing and copying is very slow. Also the printer always said it need paper in the paper tray when paper was there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall home printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does most everything you could want in a printer except 2-sided scanning. Easy to operate and I love the touch screen display - that allows operation without using the app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    FACILITIES DIRECTOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRINTER ISN'T FOR THE A BUSY BUSINESS. INK NEEDS REPLACED QUIT OFTEN. GREAT FOR HOME USE.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way too slow.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to print. The printer seems like it has to think about what it is going to print

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    apple watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an Apple watch. I am extremely happy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several wierd problems with this printer. Not sure if I want to keep it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No document feeder which is what i needed. I had to return it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Printer software sucks.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is good, the HP software SUCKS. HP wants you to register every piece of it to sell you the world.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP all in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an HP all in one for 8 years and the head went bad, went right back to the next level HP and not disappointed at all. Very easy to s/u less than 5 min.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    set up a nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupidly complicated to set up. Spent hours on phone with HP. What happened to the plug and play concept?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is not working properly. I will be returning the printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant ink is a scam. You cannot use ink cartridges obtained with instant ink unless you have an active subscription. Printer always requires an internet connection. I do not recommend this printer for anyone who doesn’t know how to troubleshoot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Envy 7955e

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible printer. Scanning is almost impossible and print quality is poor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need total tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use printer until a "double agent" is available to help with connection to my chrombook . Unable to schedule an appointment due to lack of staff at store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't purchase this printer1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer did not work. Geek Squad could not help. Returned to store, given a new one which doesn't work. Geek Squad told us to take it back to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Envy 7955e

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've RMA'd this printer two times in the three years since I've purchased it. Once using a Best Buy warranty, then through HP+. The first RMA was due to the scanner dying on me. The second RMA was due to banding issues on printouts. I tried multiple Instant Ink cartridges and that didn't resolve the issue. Unfortunately HP isn't producing quality consumer printers like it once did. I hear complaints frequently about the quality of consumer printers, particularly when it comes to the Instant Ink, cartridge razor shaving model. In retrospect I should have spent a little extra and bought a Brother laserjet. I'll likely do this if the RMA (still waiting for it) comes back and breaks. The only plus side to this adventure is that the support through HP and Best Buy was solid. Now if I could get that quality into a functional consumer printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A huge disappointment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP printers for decades and was always a fan. But this printer is a huge disappointment! It is extremely slow when printing and it drinks ink. The standard HP64 color cartridge will only print 5 and a half pages of photos!! At $36. that makes each page $6. to print. And it was not a cheap printer. Going to the "tri-color" cartridges may sell ink, but it was a huge mistake. It also does not play nice with Windows 11. I will not be buying another HP. I would NOT recommend this printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints slow. Has wifi and usb but it decides which one to use. Not me. Always in color even though I set to black and white. Have to change each printing.

    No, I would not recommend this to a friend