Customer Ratings & Reviews

It was everything is was needing. Excellent product.

This hp printer produce good pictures. But printing and copying is very slow. Also the printer always said it need paper in the paper tray when paper was there.

Does most everything you could want in a printer except 2-sided scanning. Easy to operate and I love the touch screen display - that allows operation without using the app.

THIS PRINTER ISN'T FOR THE A BUSY BUSINESS. INK NEEDS REPLACED QUIT OFTEN. GREAT FOR HOME USE.

Takes too long to print. The printer seems like it has to think about what it is going to print

Bought an Apple watch. I am extremely happy with it.

I have had several wierd problems with this printer. Not sure if I want to keep it

No document feeder which is what i needed. I had to return it

Printer is good, the HP software SUCKS. HP wants you to register every piece of it to sell you the world.

Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

had an HP all in one for 8 years and the head went bad, went right back to the next level HP and not disappointed at all. Very easy to s/u less than 5 min.

Stupidly complicated to set up. Spent hours on phone with HP. What happened to the plug and play concept?

The ink is not working properly. I will be returning the printer.

Instant ink is a scam. You cannot use ink cartridges obtained with instant ink unless you have an active subscription. Printer always requires an internet connection. I do not recommend this printer for anyone who doesn’t know how to troubleshoot.

Horrible printer. Scanning is almost impossible and print quality is poor

Unable to use printer until a "double agent" is available to help with connection to my chrombook . Unable to schedule an appointment due to lack of staff at store.

Printer did not work. Geek Squad could not help. Returned to store, given a new one which doesn't work. Geek Squad told us to take it back to store

I've RMA'd this printer two times in the three years since I've purchased it. Once using a Best Buy warranty, then through HP+. The first RMA was due to the scanner dying on me. The second RMA was due to banding issues on printouts. I tried multiple Instant Ink cartridges and that didn't resolve the issue. Unfortunately HP isn't producing quality consumer printers like it once did. I hear complaints frequently about the quality of consumer printers, particularly when it comes to the Instant Ink, cartridge razor shaving model. In retrospect I should have spent a little extra and bought a Brother laserjet. I'll likely do this if the RMA (still waiting for it) comes back and breaks. The only plus side to this adventure is that the support through HP and Best Buy was solid. Now if I could get that quality into a functional consumer printer.

I have used HP printers for decades and was always a fan. But this printer is a huge disappointment! It is extremely slow when printing and it drinks ink. The standard HP64 color cartridge will only print 5 and a half pages of photos!! At $36. that makes each page $6. to print. And it was not a cheap printer. Going to the "tri-color" cartridges may sell ink, but it was a huge mistake. It also does not play nice with Windows 11. I will not be buying another HP. I would NOT recommend this printer.

Prints slow. Has wifi and usb but it decides which one to use. Not me. Always in color even though I set to black and white. Have to change each printing.