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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 3042 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 3,042 reviews
  • Rated 1 out of 5 stars

    Never got it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a dud. This was my worst printer experience ever and I have had some bad printers. Spent hours trying to get it to work and no go. HP says I have to return it so I hope best buy doesn't give me a hard time. What an incredible waste of my time buying this printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure it really is what its suppose to say it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its advertised as being an All-In-One printer (i.e copy, scan, fax, print). It doesn't fax. At all. But its going to useful for what i need it for except fax.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this printer. I’ve always been an HP user but this one would constantly disconnect and I’d have to go and manually reconnect. It also gave me issues with printing from my iPhone. So I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe it works for you...it did not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap made. It just feels flimsy. When I pulled the paper drawer out it felt as if it was going to skip out of the guides. Ease of set-up depends on the computer. Despite what HP claims, Smartprint does not work on every system. It does not work on mine (HP Windows 11 laptop). I spent a couple of hours with an HP tech. Neither of us could get the printer to connect wirelessly. I took it back the next day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Copier good, scanner & free ink not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, scanner difficult to connect to computers or phones. Free 6 months of ink is convoluted plan and a waste of time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to work if you’re a neophyte. Minimal instructions included.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer but setting it up to print was difficult. Also not easy to print from my mobile android phone very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY Inspire 7955e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer that comes with an easy setup. Now my wife and I have the same printer and refill program, Makes life easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Bad printer, Horrible wireless feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. But the wireless connection is nearly impossible to be consistent. Always dropping the connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY Series is all you need.....

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS SO EASY TO SET UP....SO EASY TO COPY DOCUMENTS ETC......I'M enjoying working with my HP7955e printer........

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP in unreliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in July 2023, worked fine for a few months. Multiple issues, it says I am out of paper when I am not. The print is streaking even thought I cleaned the heads. It also says I am not connected to the printer, even though I am hard wired to my PC

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Network issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with it staying connected to the network, but otherwise print function is great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bought the 9015e instead.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned based on the color cartridge. I prefer separate cartridges. I went with the 9015e for that reason.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my new printer very easy to use. I have always owned a HP printer and this one equally what I expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer prints slower that I thought it would. I print a high volume of pages because of school and I find myself having a hard time trying to keep ink stocked even with the promotion of ink offered. When I followed the prompts to request for more ink, they sent a email stating that I should receive shipping confirmation on my order with 4-5 days, it’s been over 7 and I have yet to receive a confirmation.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has rendered prints slowly, and that you’ve not received confirmation that your next Instant Ink shipment is on the way. I can easily understand why this would be disconcerting. I want to help you remedy these issues. I hope the resources below guide you to that end.

      First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
      - support.hp.com/us-en/document/ish_2817150-2408088-16

      Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      Regarding your ink shipment, I suggest that you contact our Instant Ink program so we can help you assess and resolve the situation. To reach an online agent via chat or by phone, follow this link:
      - support.hp.com/us-en/contact/product/model/5401249?sku=INSTANTINK2

      If printing speed does not improve to your satisfaction, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    HP Printer Envy Inspire 7955e

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. The color print outs are excellent too! It is faster than my prior HP printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer a lot. The Geek Squad came to my house to set it up. Don't think I could do it alone..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This printer sucks!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because my last printer was an envy printer. This printer throws so many errors you cant even use it. The printer says the photo tray is not in correctly every time the printer resets or loses power. But nothing is wrong with the photo tray and it also will say paper jam when theres no paper even in it. Overall, would never recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my school work! It broke down on me already!! It works now but I dont know for how long!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is lovely but the black ink cartridge is small and quickly runs out if you have to print a lot of copies.

    I would recommend this to a friend