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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 3042 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,042 reviews
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer good price though it chews through the toner pretty quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY Inspire 7955e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, Prints photos, faster than the last HP printer I had. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy, happy with this HP printer. Lightweight, good quality, and is replacing my older model HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad Mistake!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, doesn't perform things like feeding documents to scan properly. No duplexer. Very disappointing.item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast at printing as I expected. The description made it sound faster

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses too much ink which is quite expensive. Took a long time to set up even when being assisted by tech support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New HP 7955 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer doesn't work well with wifi. Had to use cable with desktop to work although it does work with laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and the app connected it to my other devices at home without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK printer.....with this chip shortage I did not have a lot to choose from. Having no fax and no flash drive sucks.......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great. Excellent printing and color. Very easy to learn and app is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would get again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom and she loves the quality. The only issue she has is loading the paper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less Than I Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is already running out. Document receiving tray does not come out far enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete Junk!! Would not print blue tried 3 different ink cartridges and spent over 2 hours on the phone with hp could not get it to work. hp agree to sent a replacement printer it was going to take 15 day. After I got upset they we kind enough to offer to send a print out sooner, as long as I paid the shipping. After telling them they are out of their mind a replacement printer was at my door the the next day. Now printer number two same as the first would not print blue still, again 3 different ink cartridges and a call to hp after an hour on the phone I said I am done. Best Buy is getting the first printer back and I’m sent your replacement printer back. I have always had hp printers and been happy, not anymore product sucks and service is even worse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Bluetooth setup is easy but keeping it connected and working is the difficult part.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer Envy Inspire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray doesn't hold very much paper and the scanner tends to act up quite a lot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the HP monthly free ink is a total scam. HP only sent the original ink the very 1st month, and never once sent ink again. Its a total scam. But now to the printer. After 2 months this printer would not print any ink to the pages. I had to go out and buy ink at Best buy of all places, and that didnt work after changing the ink. Its been an awful printer, and now it just sits and collects dust since it only had a 60 day warranty on it. Im a best buy service member for $179.99 annually so im going to take it in this month to Best Buy. But please everyone, stay far far away from this printer, and HP printers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing special about this printer. It has adequate performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying my new printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this printer to be very quiet and very easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer was salesman favorite; may have a lemon.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer on Dec. 1, 2021. Someone from Geek Squad came to install it on Dec. 10. On Dec. 29, it quit printing. A Geek Squad representative helped me through the computer, updating some features and having me install two new cartridges. By Jan. 1, and after printing probably less than 5 pages, it was only printing in black and blue. Today, Jan. 10, it's only printing in black. Had computer waiting for help over 3 hours Saturday before I turned it off. Waited about 1-1/2 hours on phone for someone; I was supposedly next in line and would only need to wait 8 minutes. Tomorrow I shall try again to get help.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that you’ve had such a difficult experience with your printer so far. It’s no surprise that you’re exasperated, considering the device has failed to print properly in color and you’ve waited so long to get support without success. I want to help you resolve this problem, so I’ll provide a resource that I hope will get you the help you need.

      I can’t tell from your review what means you used to contact HP, but I’ll point out that HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    Terrible scanner feature

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible purchase. The printer and copier work just fine. I had terrible issues with the scanner. Most of the time it would not recognize the paperwork in the document feeder and would try to scan the flat screen which scanned blank. Also would pull multiple papers at a time through the document feeder. I've had other HP printers that were awesome but this one is a lemon.,

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that you’ve run into such difficulty with the scan feature on your printer. I can wholly understand your frustration, considering you’ve endured unreliable and inconsistent performance when scanning with the document feeder. I want to help you resolve this issue, so I’ll provide some resources aimed at making that happen.

      First, I recommend you follow the steps in a guide on our support site to document feeders that fail to pick up paper or pull through too many pages at once. Find that guide here:
      - support.hp.com/us-en/document/c01728503

      You might also gain useful information from a guide to scanning with HP printers you’ll find on our support site. It includes instructions for various desktop and mobile operating systems as well as an FAQ section. Find that here:
      - support.hp.com/us-en/document/ish_2275901-2074064-16

      If the problem persists, I suggest you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP