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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 3042 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 3,042 reviews
  • Rated 1 out of 5 stars

    HP lost me with this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came with ink that didnt make it through the test print. And you are tied to their ink or it will not print. Cant stand the subscription model they are forcing you into.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. I have done very minimal printing. 1 page a month if that, and the feeder is not feeding the paper right and now crinkles my documents when printing. Waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It prints with all different paper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this printer for one week. It never worked well. Had new print cartridges in it and black printing was barely readable and in some cases couldn’t read it. Color was totally off and then quit altogether.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer that works with all my computers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk! I am wasting my life trying to scan documents. The feed tray won't feed so scanning large documents is a waste of my entire day. This thing is absolute garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Paper Jams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst piece of junk! The paper jammed the 3rd time I used it and would not print. It jammed minimum of 25 times. I kept removing jams cleaning rollers, everything, and it kept jamming. I have returned it. I would not purchase this model again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem in findin the item needed for my printer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s stop working in couple months. We tried everything to fix it but no luck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I having problem with the printer not printing telling me no paper in the rack. The rack is full.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envy 7995e printer does NOT Inspire

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had hp printers and computers for years. This one is a huge disappointment. The ink quality is awful and the machine is extremely flimsy and poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No don’t waste your money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for work and this has given me so much problems. The priting sucks the copying sucks . The quality is horrible for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad is scheduled March 8th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to print from desk top computer. Had two sessions with Geek Squad, but I am not able to print. Need help.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Gary.

      I’m sorry that your printer has not printed like it should. I can wholly understand why having two sessions with the seller’s tech service without success would be a most unwelcome surprise. I want to help you get the device working like it should. I hope the resource I’ve listed below guides you to that end.

      I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer refused to print blue ink. Tried every test, scan and nothijg worked. Avoid disappointment and get a different brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer won’t connect to anything - even when following the directions perfectly. The HP app is equally terrible. While I’m sure the printer would work great otherwise, it’s as useless as my dog’s chew toy in printing documents.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Matt.

      I’m sorry to learn that your printer has not connected to any of your devices and that you’ve encountered difficulty with the HP Smart App. It’s easy to understand why you’d feel frustrated and put off by this. I want to help you get the device connected and working to your satisfaction, so I’ll offer a resource I hope will reach that end.

      I can’t tell from your review why, despite your having followed instructions, the device has not connected like it should. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    HP Envy Inspire 7955e Wireless Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever. Spent over 20 hours on the phone with HP techs and they couldn’t get it to work. After extreme frustration, we returned it and bought another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever...over $200 and has never printed one page correctly. Waited two weeks to hook up because it was a gift so couldn't return!!! DO NOT BUY THIS PRINTER!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Operation Manager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The document feeder is the worst. You will have to load one page at a time in, also it jams on you after the 2nd paper. Terrible, not worth your money!

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    HP Envy Inspire 7955e AIO Printer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the HP Envy Inspire 7955e Wireless All-In-One Printer a few days ago and have been putting it through its paces. Upon opening this package, I noticed that HP took extra care with packing this printer up, by placing a box within a box to ensure it arrived safely and not all banged up. After removing all of the plastic and cardboard, setup was a breeze. Simply plug up the printer and download the HP Smart app from the App Store for iOS devices or the Google Play Store for Android devices. Once downloaded, it took no time for the app to discover the printer and asked me if I wanted to add it to my Wi-Fi network. After that, the app pretty much guide you through the rest of the setup process which includes adding the ink cartridges and paper. During the setup process, I'm not sure what happened but I did have to turn the printer off and back on and close out the app completely are restart it. Seemed as though there was a hang-up on the setup process somewhere, but once rebooted everything kicked into gear and the setup process finished within 30 seconds. After aligning the printer heads and the initial test pages I started printing off some pictures from my iPhone. The pictures were crisp and clear. Color lines did not bleed like I've noticed with other printers that I've tested in the past; however colors did not appeared somewhat dull in some photos. Everything we copied and/or scanned over the last week has worked flawlessly without any issues thus far. HP also included some photo paper as well in the package. This printer is a nice size and doesn't take up a lot of space on a desk or top of a small file cabinet. And this sandstone color is a nice change as well. HP really pushes the HP+ and Instant ink program through the app and has a tendency to bombard your email to signup. Although this printer is decent at printing photos, it may be better suited for documents and such. You can print documents/photos directly from your phone via the app or AirPrint if you have an iPhone. You can also download and install the HP software to your computer and print from there as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP DISAPPOINTMENT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the printer. Printed only 10 pages ang the ink carriage would not move. Not worth the price. Very disappointed in HP on this printer.

    No, I would not recommend this to a friend