Customer Ratings & Reviews

Great printer for the price. We received assistance when shopping for which one to purchase.

I've had the printer for a month and printed about 50 pages, so my review will reflect that experience. It was extremely easy to set up (minutes). Print quality is good (color & B&W). It is staying connected to the internet very well. I do prefer the light color to my prior black one which looked dusty in ten minutes.

Not only is this not super large or heavy, the quality is very, very good! I was impressed with the pictures that I have printed a various subjects for my business. The machine is pretty quiet. It works great and I’ve had no issues.

I recently had to replace my printer because it broke and I replaced it with this one I like how it the ink seems to last longer even with the sample ink that they give you I would also say that I'm not a big fan of subscription base programs on their inks

easy set up ..... prints great. ink replacement easy to use

this printer has lots to offer for the price. It was easy to set up and easy to use.

This copier is easy to navigate. I va it in the office of our house and it works perfectly. It has everything we need in it and yet small in enough that it can be on a file cabinet. It can print in color and black and white and the quality it outstanding.

This model replaces the 7855 model. It does the same thing with photos provided you use the correct paper, great printing and everything under photos is stunning as long as you use the appropriate paper for the job. The combination of the two cartridge ink system is what gives the excellent output in photos. The double sided printing is great also. The only issue I have with HP printers is their software upon installation. I also use HP printer at work and their installation software makes it a bit difficult to install (reason for the 4 stars on Ease of Use) but once you get the hang of it, it's all good. The HP Instant ink is great also. it saves you a ton on ink purchases. All you do is select the plan that you feel is right for you and you're all set. I like the fact that you can change plans anytime you want, even place it on "vacation" mode. Overall, this is a great printer. HP has almost always put out great printers.

Relative easy installation. I do the setup from my phone. Maybe on a PC or laptop would be easier with a USB cable. But in the phone was relatively easy. The only inconvenience was that the app ask for the printer pin just to do an update. The print speed and quality is very good.

This was a great purchase for us. This printer we have had about a month and is just doing a great job. Installation was easy set up to iPhones. If we had it to do all over again we would purchase it.

Very good printer at just the right size for my needs. The quality of color pictures is awesome. I'm glad I saw this printer from the variety of others. You can't beat the price for its features.

I love this printer. It comes well packaged and cushioned in the box. Easily unboxed, set it in my printer “cubby”, and began wireless setup. I had one question arise during the setup. A quick call to the service team and the setup was completed easily, Overall, took may an hour from opening the box to Ready to Print status. It operates entirely wirelessly with my Mac, iPad and iPhone. Keeping the printer in touch via Wi-Fi with HP allows me to use instant ink program for auto ink replenishment at a very reasonable price. First six months are free for up to 700 pages per month to get a good idea of what my regular usage is likely to be. Output is excellent. And ease of input with auto feed,etc.is very nice. Operates quietly in “Quiet” mode and pretty rapidly. The machine itself is extremely nice looking and appears well made. All the controls and access places work easily. I am a fairly light user. Signing up for 50 pages per month on instant ink program after first 6 month free is exhausted. I’ve had the printer about a month now. At the price point of this printer, for me it was a great value. Overall I rate this printer as Excellent and highly recommend it.

This is the absolute best printer I have ever owned. It was definitely worth the price. Does so much more than you would ever expect. The setup was so easy I was up and running in about 10 minutes. Connected to wifi incredibly easy and I am not a tech person. Thought I would be spending hours on the setup and it was a piece of cake. Thank you to Best Buy.

Great product! Quality performance & printing is great for my home use. Easy set up.

Very easy set up, quiet and prints nicely. Good purchase.

After many years of excellent service, my HP Envy 7640 finally failed and needed to be replaced. This printer was what I could find as the closest equivalent. I had high expectations, and was disappointed in every way possible. The hardware is a step backwards from the 7640. The printer no longer automatically ejects the catch tray when you print, you have to manually pull it out, and the tray itself is flimsier. Access to the ink cartridges requires opening an unnecessary front panel before you can open the printer up (so you have to open two things instead of the previous one). The printer doesn't have an ethernet port, so cannot be hardwired into a network. Print quality is fine, based on the test pages. If it was just the hardware bits being a step back, the printer would have gotten 4 stars. Unfortunately, the software side of things absolutely wrecks it. Instead of installing a driver, you are required to install HP Smart, and that piece of software is completely broken as far as I can establish. I have multiple computers, and the HP Smart software install on all of them (from the Microsoft App Store) has resulted in the printer being unusable. The HP Smart software can connect to the printer, display status, and if you run diagnostics from it, claims everything is fine. If you attempt to print a test page from the app, the print fails. If you attempt to use the printer to printer from any other application, the print fails. Event logs show it having trouble loading one of the DLLs. Multiple reinstalls have not corrected the problem. I can access the built in web interface on the printer and print a test page from there, so I know the issue is not with the printer. That's the only reason it doesn't get a single star.

Easy set up, The quality of the copies are excellent!

Great inexpensive printer. Features HP instant ink which is very convenient. You don't have to check or be worried thatyiu will run out of ink. The only con is that you can't load a lot of papers in paper tray and printer feels very cheap plastic. Other than that works great.

trusted product, easy to install and use; use HP products for many years.

I love this printer. It sets up easily and came with 6 months of instant ink. It connected to my wireless network quickly and efficiently. Prints faster than my prior 7955 printer. Works great and prints great