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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3030 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 3,030 reviews
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of HP ENVY 7955e Wireless All-in-One Printer. I would highly recommend this printer and purchase at Best Buy. I have purchased all my printers at Best Buy and have been very pleased with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer is Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great product and this is one of the best that I have ever owned. Installation was so easy and fast. Salesman in store knew the product and was very helpful in helping me make my choice of printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is good. I don't like that it doesn't have an output tray for printed docs. If I don't catch them, they fall on the floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best replacement printer I could find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for last HP printer. Needed the separate drawer for photo size paper in addition to letter size. Only thing I don't appreciate is the small tab to catch the paper as it prints. Often find papers on floor. Really appreciate replacement ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and cute

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like it. I purchased because my old HP printer stopped working. Holding my breath for that to happen again with this one but hoping I’m wrong.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    worked well until updates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and worked really well initially. Having had an awful experience with Instant Ink, I wouldn't use that with it. Now that there have been updates to the unit I can no longer use scan options other than 1 single JPEG image using the touchpad and must us the app from my laptop if I want to scan as pdf or scan multiple pages.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad your printer was easy to set up and worked well for a while, I’m sorry you’ve lost some scanning functionality since a firmware update. I want to help you resolve this situation and regain full use of the scanner, so I’ll suggest some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including scanner issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common scanning as well as printing issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If functionality does not improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great Priner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my printer, it prints front and back side, it copies, it also scans but I have not used that feature it. I am still trying to figure out how I can print photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good, but it was a mission to install it due to vague instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the many options available. Wifi access is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well and was easy to set up, but I got two of these from Best Buy and both had bad color cartridges that wouldn’t print cyan. HP sent a replacement cartridge that did work.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't do a review as the printer's bluetooth doesn't work with any of my devices. Initially, we were able to use the printer but the next time neither my Chromebook or my phone could find the signal so,basically, it is working as a glorified copy machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all in one.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an older 8000 series printer that simply had electrical issue after much use. Meets all my needs and like the status/control display as compared to a 6000 series I also own but does not have display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grey not black print

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new printer is not printing in black ink. It comes out looking grey. I used the ink that came with the printer and just installed the ink that came in the mail. Any suggestion on how to correct this?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY 7955e

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed with the ink volume. It seems that I purchased this printer at the end of February and I am already out of ink. It seems HP idea of 6 months of ink and my idea of 6 month ink are totally different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Again and Still.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are HP printer people, but tried an Epson from Costco…for an hour. That was a disaster. That went back, we picked up this printer at Best Buy, and set it up in a jiffy. Again and still, we are clearly HP people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great after almost two years. Only had one problem. The black ink cartridge failed after sitting for a while wile unused.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an attractive printer that is more complicated to set up than I expected. I am technically astute but had to call tech support to get it up and running. It is simple to operate but presented a hiccup in the beginning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some changes made over my previous 7600 series lessen the usefulness of the printer, eg, lack of USB port.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Works well so far. We do wish it the specs would have been clearer in specifying that it does not have a USB port to print from a flash drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for projects and photos.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good all in one. I love the ability it has to use different size and width of paper that can be stored inside the unit.

    I would recommend this to a friend