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Customer Ratings & Reviews

Your price for this item is $295.00

Customer reviews

Rating 4.4 out of 5 stars with 3030 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 3,030 reviews
  • Rated 1 out of 5 stars

    Never got it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a dud. This was my worst printer experience ever and I have had some bad printers. Spent hours trying to get it to work and no go. HP says I have to return it so I hope best buy doesn't give me a hard time. What an incredible waste of my time buying this printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink is not working properly. I will be returning the printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great price and well worth it. Best Buy has the best around. Be a total tech member well worth it. …………………… app is great and so is the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP all in one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an HP all in one for 8 years and the head went bad, went right back to the next level HP and not disappointed at all. Very easy to s/u less than 5 min.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    set up a nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupidly complicated to set up. Spent hours on phone with HP. What happened to the plug and play concept?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A huge disappointment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP printers for decades and was always a fan. But this printer is a huge disappointment! It is extremely slow when printing and it drinks ink. The standard HP64 color cartridge will only print 5 and a half pages of photos!! At $36. that makes each page $6. to print. And it was not a cheap printer. Going to the "tri-color" cartridges may sell ink, but it was a huge mistake. It also does not play nice with Windows 11. I will not be buying another HP. I would NOT recommend this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Envy 7955e

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've RMA'd this printer two times in the three years since I've purchased it. Once using a Best Buy warranty, then through HP+. The first RMA was due to the scanner dying on me. The second RMA was due to banding issues on printouts. I tried multiple Instant Ink cartridges and that didn't resolve the issue. Unfortunately HP isn't producing quality consumer printers like it once did. I hear complaints frequently about the quality of consumer printers, particularly when it comes to the Instant Ink, cartridge razor shaving model. In retrospect I should have spent a little extra and bought a Brother laserjet. I'll likely do this if the RMA (still waiting for it) comes back and breaks. The only plus side to this adventure is that the support through HP and Best Buy was solid. Now if I could get that quality into a functional consumer printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this printer. I’ve always been an HP user but this one would constantly disconnect and I’d have to go and manually reconnect. It also gave me issues with printing from my iPhone. So I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need total tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use printer until a "double agent" is available to help with connection to my chrombook . Unable to schedule an appointment due to lack of staff at store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints slow. Has wifi and usb but it decides which one to use. Not me. Always in color even though I set to black and white. Have to change each printing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure it really is what its suppose to say it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its advertised as being an All-In-One printer (i.e copy, scan, fax, print). It doesn't fax. At all. But its going to useful for what i need it for except fax.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe it works for you...it did not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap made. It just feels flimsy. When I pulled the paper drawer out it felt as if it was going to skip out of the guides. Ease of set-up depends on the computer. Despite what HP claims, Smartprint does not work on every system. It does not work on mine (HP Windows 11 laptop). I spent a couple of hours with an HP tech. Neither of us could get the printer to connect wirelessly. I took it back the next day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Big printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to work if you’re a neophyte. Minimal instructions included.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Copier good, scanner & free ink not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer, scanner difficult to connect to computers or phones. Free 6 months of ink is convoluted plan and a waste of time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer but setting it up to print was difficult. Also not easy to print from my mobile android phone very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY Inspire 7955e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great printer that comes with an easy setup. Now my wife and I have the same printer and refill program, Makes life easier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP in unreliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in July 2023, worked fine for a few months. Multiple issues, it says I am out of paper when I am not. The print is streaking even thought I cleaned the heads. It also says I am not connected to the printer, even though I am hard wired to my PC

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a Bad printer, Horrible wireless feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. But the wireless connection is nearly impossible to be consistent. Always dropping the connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY Series is all you need.....

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS SO EASY TO SET UP....SO EASY TO COPY DOCUMENTS ETC......I'M enjoying working with my HP7955e printer........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Network issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with it staying connected to the network, but otherwise print function is great

    No, I would not recommend this to a friend