Customer Ratings & Reviews
- Model:
- ENVY Inspire 7955e/1W2Y8A#B1H
- |
- SKU:
- 11865082
Customer reviews
Rating 4.4 out of 5 stars with 3032 reviews
(3,032 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 1 out of 5 stars
Don't put yourself through it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't color print to save it's soul. Was the dickens to set up.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. Printer cartridges not being read by printer. Missing my Canon printer!!!
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has not recognized the ink cartridges you’ve attempted to install. Your review is brief, but your dilemma is clear. I want to help you resolve this problem, so I’ll suggest a resource designed to make that happen.
I can’t tell from your review whether the printer has rejected the setup cartridges that came with the printer, genuine HP replacement cartridges that you’ve purchased, or third-party cartridges. I recommend that you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Failed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed right away when hooked up ~ returned to Best Buy.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it - scans everything crooked. Terrible ink life -
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has produced crooked scans and used ink more rapidly than you’d anticipated. Your review is brief, but your dilemma is clear. I want to help you resolve this situation, so I’ll provide some resources aimed at making that happen.
First, regarding the crooked scans, I reached out to a person who oversees this product line, and he recommends that you watch a video tutorial produced by our support team on best practices for avoiding skewed scans and copies when using HP multifunction printers. Find this video by following this link:
- www.youtube.com/watch?v=xO9w9bYCbnE
Next, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program. The XL cartridges designed for your printer have estimated page yields of 415 to 600 pages, while the regular size cartridges are expected to produce 165 to 200 pages. How cartridges perform in your own printer varies according to numerous factors, including usage, how dry the air is and how absorbent the paper is.
Regardless, if your results differ dramatically from the estimates above – or if the scanner issue persists – I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
no fax on machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no fax on the machine. you have to use your phone and it's complicated
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’ve run into trouble with the mobile fax function on your printer. I can wholly understand why this would be an unwelcome surprise, considering that it’s not what you expected and that you’ve found it difficult to use. I want to help improve your experience. I hope you’ll use the resources below to make that happen.
To learn more about sending faxes via that HP Smart App, I suggest you follow the directions in a guide you’ll find on our support site. It also has an FAQ section. Find that guide here:
- support.hp.com/us-en/document/ish_2408253-2225429-16
For more help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals and software updates here:
- support.hp.com/us-en/product/model/2100402074
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
whatever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Document feeder inexplicably stopped working for months after purchase.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer’s document feeder stopped working only a few months after your purchase. I can certainly understand why this would be a jarring surprise. I want to help you remedy this problem, so I’ll offer some resources and information I hope will reach that end.
First, I recommend you follow the steps in this guide to document feeders that fail to pick up any paper or pull through too many pages at once:
- support.hp.com/us-en/document/c01728503
You might also find useful information in this troubleshooting guide for printers that display an out-of-paper error and do not pick up paper:
- support.hp.com/us-en/document/c00786157
If the feeder still doesn’t work, I suggest you contact us directly so we can help you assess what’s happening and find the best path to a resolution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
New printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just set up today , but so far all is good and the printer works well
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
A great printer for everything you need
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really hate printer shopping and trying to find the right printer for what I need. It seems like there’s always a feature missing or it’s good at one thing but not the other. Well I may have actually found a printer that can handle everything I need it to do. Ok...not everything, but the con list is pretty short. PROS: - Good photo prints - quick printing - has a scanner and copier (can even SEND a fax using your cell) - double sided printing (but not copying) - the app isn’t too bad and there’s a PC option available in windows store - connected to my network quick and easy CONS - no double sided copying (more details below) - a lot of "agree" to this and that checkboxes and subscriptions to get all features So like I said, not a whole lot wrong with this unit that I noticed so far. The only real problem I had with it was I assumed when it said double sided printing it meant it could take a double sided original, placed in the top feeder, and make a 2 sided copy of it. However, what it actually does is takes two original pages and puts them on 1 two sided copy. That’s not really a big deal for me, it was more of a little let down because I misunderstood what it could do. The reality is it’s not going to affect me much but maybe for someone out there, this would be helpful information. But what I did really enjoy about this printer was the photo quality. I wasn’t actually expecting it to print good photos but I was pleasantly surprised to see my photos print better than ones I had ordered from a drugstore and just as good as online prints I’ve ordered. They might not print great if you try to one click it from the app on the phone or not bother to adjust settings, but if you set it to best and check over some advanced settings, you can get really good prints. Good enough to send to grandparents or put on your walls, office, etc. I also was happy with the printers over all document printing capabilities. We have an etsy shop that needs to print labels and inserts for all our orders and this printer churns them out fast. Speaking of printing a lot of documents and photos, what’s the worst part about printers? The ink. Buying, recycling, finding the right cartridge in that giant book. It can be a pain. But this printer works with HP+ and HP’s instant ink program. Now, I have to admit, I went full tinfoil hat on this thing and looked into it pretty close trying to figure out how yet another monthly subscription is going to screw me over. But I really struggled to find a lot of issues with the instant ink program. I definitely couldn’t find any tricks or gimmicks. It is true that it’s not for everyone, but if you go through a lot of ink for high quality prints of photos or color documents etc but don’t necessarily go through a lot of paper, you do stand to save a lot of money with the program. It works like the old cell phone plans with minutes only the printer uses page counts. So as long as you stay within your page limit for the month, you can use as much ink as you want and the printer will tell HP when to ship more so you don’t run out. If you go over your page limit, just like the old cell phones, you pay for the overages. BUT unlike the cell phones, it’s not a lot. Something like 6 cents a page. It sounds pretty cool, and this printer came with 6 months free so I’m definitely going to try it out and see. I would suggest you look into it more for the details and see if it’s right for you, but I think most people that need a beefy printer like this will also need a good amount of ink. OVERALL I’d say this is a great printer for any family or home office. It can scan, it can copy, it can send a fax, and oh yeah, it can print. Photos, documents, detailed color prints, it has handled it all in an easy to set up and use, all in one printer. I’m back on the HP train, this thing is solid.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 1 out of 5 stars
Noprinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to connect to internet and resolution took hours
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer was so difficult to connect and set up. The frustration you express is totally understandable, considering you endured this problematic start to owning the device. I can’t tell from your review whether you were able to complete the process, but I’ll nonetheless provide some resources aimed at helping you get the device working to your satisfaction.
If you still need to complete setup and connection, you can access a tutorial specific to your printer on our support site. On the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100402074
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printed 15 colored pages and the ink was gone. Don’t buy!
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Kay.
I’m sorry to hear that your printer ran out of ink so quickly. I can certainly understand why seeing the ink depleted after only 15 color prints would be a jarring surprise and a poor start to owning a new printer, so I’ll try to offer some helpful suggestions.
First, I can’t say for certain what happened with the ink supply in your case, but some printers come with what are known as setup cartridges, which have a lower capacity than regular or XL cartridges, and less still than ones in our Instant Ink program.
The XL cartridges designed for your printer have estimated yields of 415 to 600 pages, while the regular size cartridges are expected to produce 165 to 200 pages. How cartridges perform in your own printer varies according to numerous factors, including resolution, how dry the air is and how absorbent the paper is.
Regardless, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Rated 5 out of 5 stars
Great For My Home Office
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for an all-in-one printer and I think I have found the one that checks all the boxes! I am coming from a regular printer that did not have a scanner or the ability to take pictures, and I am simply impressed that this all-in-one printer is basically the same size as the other printer I had. I have a small office and don't have a lot of space for a huge printer, and it's awesome that this one is small in size but powerful in its features and performance. Having used it for two weeks now, I am very content with this all-in-one printer. The color is a bright and beautiful white. The material is a hard plastic but you can feel the quality of the item. The speed in printing and scanning meets my expectations as it is more for a home-office printer. All in all, I am very happy with the features and the performance. MY FAVORITE PART is the App. This is the first printer that has an App that I can use to print documents or even pictures. Love that I can do that. It makes everything extremely easy and simple!
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Perfect for the Family
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is an excellent addition to our household. With one of two adults and two kids in school. We do a fair amount of printing. With the proactive monitoring of ink and the overall printer status, we're never caught off guard and running to the store late at night to get ink! It comes with six months of free ink that will ship on an as-needed basis. The setup of the printer was super easy and I was up and running in just a few minutes. The HP software helps you get it going quickly and you can also use the app to check various settings. Printing is quick for a home printer and the quality is very good. I tend to buy thicker stock paper so that my reports or everyday documents have a little bit more substance to them. The ink dries quickly and the documents look great. We also printed a couple of pictures from our phones and the quality was good. There are only two ink cartridges, black and color, this could cause slightly less vibrant photos when compared to a printer using four cartridges but unless you are printing large portraits, you won't really see much difference. I'd definitely give this printer a try if you need an inexpensive printing solution at home.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Good printer that was easy to setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Envy 7955e was easy to setup. The app walks your through the entire setup and the instructions were easy to understand and straightforward. To use the scanning feature it requires you to create an HP account. If you have one already, you would simply log in to your account. The scanning feature works, but it’s a bit slow. Would be nice if it was a bit faster scanning pages. The printer only has 2 cartridges. One for black ink and one that has 3 colors that are used to make colored pages all housed in on cartridge. The cartridges are fairly small, so I’m not sure how much printing I will get before having to replace them. I hope this one lasts because the last HP Printer I had stopped printing after several months, giving me ink cartridge error message even though I didn’t use it all that much. Hopefully, this one does not have those issues.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 4 out of 5 stars
HP Ency 7955e
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Prints B/W and color well. A little noisy even in "Quiet" mode but not excessively so. Good value.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
HP Envy 7900 Inspire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected and prints quickly. Easy to set up and detect on different devices. Great addition to a home office.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Remarkable Printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been lucky enough to continue working from home and needed a new printer. I am also an amateur photographer. This is a great home office printer with so many features that you will use it for more than just work. With the HP Smart App or software, setup is fairly simple. Just plug in the printer, answer a few questions on the touch screen and then install the software for your computer or you can install the app on your cell phone. Just follow the directions from the device of choice for installation. The automatic document feeder is great for copying or scanning many documents at once without having to keep switching out pages you are copying. The feeder holds up to 125 pieces of paper. If you have documents that are two-sided, the feeder does that also. Printing two-sided is a BIG plus on saving money because you are using less paper. You only need two cartridges for your ink, the tricolor ink cartridge and the black ink cartridge. I had always used a printer with three different cartridges for my colored ink because it seemed to print photos better. This is just as good as those printers that feature three different cartridges to use for better color. I love taking photos and printing them to display around my home. This does a great job keeping the color genuine. Another feature that I just love is that you can take pictures with your cell phone from anywhere and print them at home when you are out and about. This printer comes with a 6-month free trial of Instant Ink. You will never worry about ink if you choose to do this. It will be delivered right to your door. They have flexible plans for your needs. HP even gives you prepaid packaging to send them your used cartridges. They know when your ink is low and will send it to you. If you print as little as 15 pages a month, it will only cost $0.99 a month. I find this very handy since I have been working from home. I don’t have to leave the house to get more ink. I highly recommend this specific printer because I believe HP has really thought of everyone’s needs when designing this particular printer.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
HP never lets you down!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tend to print photos more often the paperwork, so I went with an inkjet instead of a laser printer. I have had more HP computer and printer equipment than I can even remember, and I honestly can say it's rarely left me disappointed. This model is an all-in-one printer, copier, scanner. One note that this does not do double sided scanning. One feature that I did like was it had a separate tray for photo paper and adjustments for each size, 4x6, 5x7, etc. that is easily adjustable. I love the HP smart app! So well done and easy to use as well as setting up the printer. It also allows you to print from your phone, and if you're my age back in the day you had to take the picture... download it from the phone to your computer than print. No more of that! Take the pic, print the pic... that simple The print quality and speed doing black and white text is exceptional! The pages shoot out fast and are crystal clear similar to what you'd get from a laser printer. Even when doing color with w thick or blocky area usually in a lot of printers you'll see lines or banding and not that smooth area with no spots or lines. This printer does seemingly well with none of that so far in my experiences. It does print double sided even though it doesn't do the same while scanning. And it's pretty cool how it does it to where you don't have to manually flip the sheet, it basically prints one side then sucks it back into the printer by itself and prints the other side. Printing photos even has an option to print on both sides. So if you want to put a date or put some sort of graphic or note on the picture, you can with ease. Over all I was very pleased with this and would highly recommend it to others
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Excellent Printer/copier/scanner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my old Canon printer, but it died after 14 years, and was not fixable. I went to Best Buy looking for a compact (they are all so big nowadays)printer. the sales person told me he had this printer, his daughter had this printer and it's really easy to operate. I have to say it prints quickly and was super easy to set up. He was right, it is easy, I have had to call HP a couple of times for questions, and there is actually a person to talk to! They have been very helpful.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 5 out of 5 stars
Like my new HP inkjet printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP inkjet printer is easy to use, prints quickly and scans. I love the program that tracks my ink levels & sends me a new cartridge when I need it. A tiny bother-I have to open the paper tray to see how much paper I have left.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
I would recommend this to a friendRated 3 out of 5 stars
Fair Printer but not without HP issues
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HP all in one printer and scanner combo lets go. Unpacking this thing starts out annoying because they over packed it with a lot of cardboard and corner guards that seem un necessary. They also have hidden cardboard inside the thing which really feels like overkill and I guarantee you will miss it the first time. Setup requires an app on android or ios. You do get 6 months of free ink with HP+ which is advertised but I won't get into whether this is a good value or not because it's based entirely on how much you print on a monthly basis. However, for 6 months it doesn't matter and it's free so enjoy it. One of the reasons I chose this product was the ability to print pictures along with normal documents. This printer will do that but I found the paper tray to be very finicky about the kind of paper it detects. Several times I was given error's that the wrong paper was inserted when it wasn't the wrong paper, the sensor was just unhappy and after reshuffling it, printer would start. It also likes to spit out random pieces of paper randomly no idea what that's about. I did update the firmware day 1 so it's not an update issue unless they have yet to address it. Quality is spot on and great, pictures look amazing and so do documents. It does have a quiet mode for paper documents only it does not work for photos. Scanning is simple as expected. It has a nice touch panel lcd screen to go through everything on and it felt nice and responsive. Overall I'm not in love with it but it works with some bugs. I really feel they over engineered this from the packing to it's functionality, hoping future updates address the issues I've had and it will increase my opinion of it.
This review is from HP - Envy Inspire 7955e Wireless AI-Enabled AiO Inkjet Photo Printer w/ 3 Months of Instant Ink (+1 Bonus Mo. of Ink w/ Code) - White & Sandstone
No, I would not recommend this to a friend






































