Customer Ratings & Reviews

I just love this All in one printer! The ease of setup, ease of connectivity and ease of use are all 5star+. I also appreciate the Instant Ink program. It takes the worry out of running out of ink, it comes directly to the house and my account is charged the small monthly fee. I believe it is under $7 or $8. Worth it!

Love this printer very easy to setup also adding the app to several devices.

The setup was easy once I realized I had initiate the InstaInk to get the printer to work with (you guessed it) InstaInk. The printer and scanning features work well. I was able to print some photo quality pictures for mounting. The printer is a little fussy about the paper loading, but restarting the printer clears the issues.

Great quality printer. Easy setup for the most part. Could be more user friendly for use with Mac OS.

Easy to install. Does everything very well. But please have a different colr

This HP printer is marvelous, prints fast, and is also quite.

My decision to move up to a higher grade printer has proven the best move ever. Past printers have been efficient in their output but this HP-ENVY model surpasses them all. It's super quiet, super sharp quality, seems more economic in ink usage. I recommend it highly.

Easy to operate / Quiet printing / Fast printing/ Great price

I like it, easy to set up and use, we can print through multiple devices without many steps

The HP printer is an excellent printer for a home office. It works great and I signed up for the HP instant ink plan and have already received my first shipment.

This is, by far, the best printer I’ve owned. It was so easy to set up, and I had it up and running in a short amount of time. I have scanned, printed, and copied without a hint of an issue. Using the app on both my phone and my computer works perfect. I am extremely happy with this printer and highly recommend it.

Easy to set up and prints good quality. Size is not too big.

It took about 15 minutes to setup everything. Paper tay could be hiden with automatic open to catch print outs but ill get use to it. Great for home or small office printing and the price is right.

easy set up ..... prints great. ink replacement easy to use

Love this printer! Changed from epson to this one for my home work and for my job as a teacher. This is way better as far as set up and space

this printer has lots to offer for the price. It was easy to set up and easy to use.

I purchased this to replace a 14-year-old Brother MFC printer that had served me well. This printer is fine as a piece of hardware, it is the software and "instant ink" program that I had trouble with. The print quality is very good verging on excellent. The speed is more than acceptable and it is not overly loud even without the slower quiet mode. I signed up for the free 6-month trial of instant ink in order to get the initial cartridges to work. I knew that I had a large print job right away, printing programs for my father's funeral, so I purchased a set of high-capacity cartridges for the job. I had trouble with the HP Smart software not being able to connect to my network as soon as I tried the first print. So, I looked up the printer on my network and it was there so I printed directly to the printer and it worked fine. Then the cartridges ran out, as expected. When I put the high-capacity cartridges in it would not accept them because they were not "instant ink program cartridges". I contacted customer service and they were unable to help, all they could tell me was to wait for the new ink to be sent. I did not have that luxury, this job had to be done in time for the funeral. Eventually I had to give up the 6-month trial of instant ink in order to get store bought ink to work. Don't even get me started on the scanner part. Slow at best compared to the old Brother printer, and the HP Smart software was once again unable to connect to the network, and customer service was once more unable to help. I had to download HP scan and capture from the play store to use the scanner at all. Take away the "HP Smart" software and the "instant ink program", find your own work arounds because customer service was of absolutely no use, and this might rate a 4 star review.

After many years of excellent service, my HP Envy 7640 finally failed and needed to be replaced. This printer was what I could find as the closest equivalent. I had high expectations, and was disappointed in every way possible. The hardware is a step backwards from the 7640. The printer no longer automatically ejects the catch tray when you print, you have to manually pull it out, and the tray itself is flimsier. Access to the ink cartridges requires opening an unnecessary front panel before you can open the printer up (so you have to open two things instead of the previous one). The printer doesn't have an ethernet port, so cannot be hardwired into a network. Print quality is fine, based on the test pages. If it was just the hardware bits being a step back, the printer would have gotten 4 stars. Unfortunately, the software side of things absolutely wrecks it. Instead of installing a driver, you are required to install HP Smart, and that piece of software is completely broken as far as I can establish. I have multiple computers, and the HP Smart software install on all of them (from the Microsoft App Store) has resulted in the printer being unusable. The HP Smart software can connect to the printer, display status, and if you run diagnostics from it, claims everything is fine. If you attempt to print a test page from the app, the print fails. If you attempt to use the printer to printer from any other application, the print fails. Event logs show it having trouble loading one of the DLLs. Multiple reinstalls have not corrected the problem. I can access the built in web interface on the printer and print a test page from there, so I know the issue is not with the printer. That's the only reason it doesn't get a single star.

Love. Has setting to print 2 sides automatically. Good color. Love having subscription from HP. HP monitors ink and paper use over internet. They automatically send out as needed for a low price. Only issue is when a phone or laptop loses connection with printer. I always forget how to reset them up. I wish I knew if I could prevent the issue but don't think it's an HP issue.

I bought this one to replace a previous HP printer that refused to stop working completely. I needed a new printer to pair with a new computer. So far, this printer has exceeded all my expectations.