Customer Ratings & Reviews

I'm a little disappointed with the ink volume. It seems that I purchased this printer at the end of February and I am already out of ink. It seems HP idea of 6 months of ink and my idea of 6 month ink are totally different.

HP Ink requires the printer to be on all the time and connected to the internet. Although I adhere to these requirements, the HP software frequently says the printer is off line. Nothing I do fixes the problem. This means I don't get security updates. I also feel like I'm cheating when I print because the pages printed may not go toward my quota.

My new printer is not printing in black ink. It comes out looking grey. I used the ink that came with the printer and just installed the ink that came in the mail. Any suggestion on how to correct this?

I have an older HP printer and I love it. This printer is no comparison. Advertised as an all-in-one, it does not FAX which was very important to me. If printing from anywhere the old HP printer automatically opened the tray and extension for your printed work. With the new HP printer you must pull the tray out and lift the extension to catch printed materials they shoot everywhere on the floor. I hardly use the new printer and have not even tried to print pictures, I don't want to deal with a faulty printer.

This printer works fine apart from the color cartridges. I find if I don’t use the printer for a while, and I don’t often need to use the printer that the color cartridges go bad and I need to replace them even though there’s so much ink left I could probably avoid this by printing things. I don’t need each month, but I forgot to do that.

This is an attractive printer that is more complicated to set up than I expected. I am technically astute but had to call tech support to get it up and running. It is simple to operate but presented a hiccup in the beginning.

Christmas shopping was great in the store And price was great

The printer works well and was easy to set up, but I got two of these from Best Buy and both had bad color cartridges that wouldn’t print cyan. HP sent a replacement cartridge that did work.

Replacement for last HP printer. Needed the separate drawer for photo size paper in addition to letter size. Only thing I don't appreciate is the small tab to catch the paper as it prints. Often find papers on floor. Really appreciate replacement ink.

I am very pleased with my purchase of HP ENVY 7955e Wireless All-in-One Printer. I would highly recommend this printer and purchase at Best Buy. I have purchased all my printers at Best Buy and have been very pleased with my purchases.

Connection is very iffy, had so many problems trying to connect and print from my multiple devices. Had to get their support services on the phone twice because it will not print if it’s not connected to the internet. We have wireless so we have to make sure the connection is strong and close to router to stay connected.

This was easy to set up and worked really well initially. Having had an awful experience with Instant Ink, I wouldn't use that with it. Now that there have been updates to the unit I can no longer use scan options other than 1 single JPEG image using the touchpad and must us the app from my laptop if I want to scan as pdf or scan multiple pages.

i am exceptionally please with the performance of this printer. The ease with blue tooth functions and commands is very user friendly. the calculation of ink used and supplied if you choose the option is a plus.

Poor quality in the color is way off. and also, color cartridge go to fast and not the best on finish produce of print.

HP is a great product and this is one of the best that I have ever owned. Installation was so easy and fast. Salesman in store knew the product and was very helpful in helping me make my choice of printers.

This printer replaced an older 8000 series printer that simply had electrical issue after much use. Meets all my needs and like the status/control display as compared to a 6000 series I also own but does not have display

Arrived quickly. Does not print pictures as well as I had hope. Was a little tricky learning how to load picture paper or regular paper.

I love it. It has more features than my previous HP 7000 model did

The plastic on the paper feeder and the paper storage is cheap and a bit flimsy. Much lower quality than the 4650 I had to replace but it works. Setup was ok however it is difficult to print from the iPhone. I would not recommend buying if children/teens would be using. I expected better quality for the price and I would have returned it had I not have had store credit to pay for most of it.

Printer is fine picked this up to replace an HP that was making hard grinding sound from day 1 and didn’t realize it didn’t have a fax option. Most multipurpose machines have a fax option included.