Customer Ratings & Reviews

WORST PRINTER of my life. And HP won't acknowledge the problems. I can't change the print settings -- they are LOCKED, and HP is blaming me saying it is my computer's fault their software doesn't work! It's nonsense. I can only print in the setting they allow -- which uses up all my ink. This is NO ACCIDENT. I bought this 5 months ago and have gone through the ink that came with it and I'm 3/4 through the replacement ink with only 210 pages printed. I will pay the cost of this printer 2 to 4x a year just to print basics!! Thats only 42 pages a month. And I have to buy ink again in the next week or two. I have never seen such a horrific rip off in my life! Avoid HP!!!!

This printer does everything that is needed. Very happy with the purchase.

We’ve literally used it just a few times but it’s good!

Clean look and not as bulky as most printer. Great for students and home office

The only down side is it wants WIFI and I don't do WIFI. I have a hard connection and the printer works great.

Excellent printer! Square construction fits perfect at any place...Nice colored touch display!

geek squad came and got it up and running,total tech member,and so far it has performed great.

Just what I needed! Experienced problems with the software that was taken care of.

I don't like the face tha you have to go online for instructions - which are not easy to understand. The printer is fine - just prefer more intuitive products.

Sales person was knowledgeable and helpful. Would work with him again.

I LOVE this printer. This printer has A LOT of great features!

Good printer. I got it on sale which was nice. So far so good

Had an awesome salesman. Explained everything and answered any all of questions throughly.

Works perfect. I can print from my laptop and phone. Scans are flawless.

Bought this to replace aging epson printer for primarily photo printing

Doesn’t work right doesn’t print two sided doesn’t connect to WiFi right

I called the 1-800 number which is a shame I could never get in touch with anybody in charge. the person I talked to send me a copy of my receipt and told me I could return the printer which was still in the box and never used. it was a year since I bought it, but it was never taken out the box. when I took it back to the store the girl at the return counter was getting ready to give me a credit to my Best Buy card and the manager came up and said no. she said she has the authority to deny any return and she said she would not accept it. she gave no reason other than the fact is she's the manager and said no. the only reason I got this new Soundbar and subwoofer is because it was under warranty and you didn't have one to replace it so I had to buy another one. I'll probably never deal with Best Buy after all this is done. I feel there is a lack of communication when you have a problem. every time you get a new number to call it directs you back to the same 1-800 number to talk to a computer and somebody who cannot help you. to be such a large company it's a shame that you have a Fly by Night system to help customers that really need help. it is sad to know that a $300 printer would break the company and they could not give me a refund. I ended up taking that printer and donating it to goodwill. I hope they got 50 to 75 dollars for it so at least it would go to a good cause.

Works great! Has lots of different options. Wish I ordered this during a sale, but it’s still solid.

Perfect printer for the home office. Whether printing, copying, or scanning it meets the needs with ease.

Great home office purchase, having ink delivered to you is way better than having to go buy it!