Customer Ratings & Reviews
- Model:
- ENVY Inspire 7955e/1W2Y8A#B1H
- SKU:
- 12865681
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard this printer highly for its exceptional print quality and user-friendly interface, which are the most frequently praised aspects of the device. Users also appreciate its reliable performance, straightforward setup process, and quiet operation. While the majority of feedback is positive, some customers have noted minor difficulties regarding the capacity of the paper tray and the scanning functionality. Overall, the product is viewed as an affordable and efficient solution for home or office needs.
This summary was generated by AI based on customer reviews.
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give zero stars if I could. The printer never worked correctly, error messages would pop up that didn't make sense (i.e. saying it was out of paper when it wasn't). Then after just over a year it started saying the legitimate (full price from Target) ink cartridges were counterfeit and refusing to print, and no one at HP or Best Buy could help even though we paid for the additional extended warranty. Don't buy a printer from HP.
No, I would not recommend this to a friendFACILITIES DIRECTOR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRINTER ISN'T FOR THE A BUSY BUSINESS. INK NEEDS REPLACED QUIT OFTEN. GREAT FOR HOME USE.
I would recommend this to a friendWay too slow.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to print. The printer seems like it has to think about what it is going to print
No, I would not recommend this to a friendMS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints slow. Has wifi and usb but it decides which one to use. Not me. Always in color even though I set to black and white. Have to change each printing.
No, I would not recommend this to a friendMake sure it really is what its suppose to say it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its advertised as being an All-In-One printer (i.e copy, scan, fax, print). It doesn't fax. At all. But its going to useful for what i need it for except fax.
No, I would not recommend this to a friendWork
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No document feeder which is what i needed. I had to return it
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Maybe it works for you...it did not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap made. It just feels flimsy. When I pulled the paper drawer out it felt as if it was going to skip out of the guides. Ease of set-up depends on the computer. Despite what HP claims, Smartprint does not work on every system. It does not work on mine (HP Windows 11 laptop). I spent a couple of hours with an HP tech. Neither of us could get the printer to connect wirelessly. I took it back the next day
No, I would not recommend this to a friend Copier good, scanner & free ink not so much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer, scanner difficult to connect to computers or phones. Free 6 months of ink is convoluted plan and a waste of time
No, I would not recommend this to a friendProblems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several wierd problems with this printer. Not sure if I want to keep it
No, I would not recommend this to a friendDifficult to setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer but setting it up to print was difficult. Also not easy to print from my mobile android phone very easily.
I would recommend this to a friendNot a Bad printer, Horrible wireless feature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. But the wireless connection is nearly impossible to be consistent. Always dropping the connection.
No, I would not recommend this to a friendAvoid Envy 7955e
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've RMA'd this printer two times in the three years since I've purchased it. Once using a Best Buy warranty, then through HP+. The first RMA was due to the scanner dying on me. The second RMA was due to banding issues on printouts. I tried multiple Instant Ink cartridges and that didn't resolve the issue. Unfortunately HP isn't producing quality consumer printers like it once did. I hear complaints frequently about the quality of consumer printers, particularly when it comes to the Instant Ink, cartridge razor shaving model. In retrospect I should have spent a little extra and bought a Brother laserjet. I'll likely do this if the RMA (still waiting for it) comes back and breaks. The only plus side to this adventure is that the support through HP and Best Buy was solid. Now if I could get that quality into a functional consumer printer.
No, I would not recommend this to a friendInk not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink is not working properly. I will be returning the printer.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
ENVY Inspire 7955e
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great printer that comes with an easy setup. Now my wife and I have the same printer and refill program, Makes life easier.
I would recommend this to a friend Useless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't do a review as the printer's bluetooth doesn't work with any of my devices. Initially, we were able to use the printer but the next time neither my Chromebook or my phone could find the signal so,basically, it is working as a glorified copy machine.
No, I would not recommend this to a friendBought the 9015e instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned based on the color cartridge. I prefer separate cartridges. I went with the 9015e for that reason.
No, I would not recommend this to a friendRan out of ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran out of ink after printing 25 pages after initial purchase. Paid more for the ink refills than the printer.
No, I would not recommend this to a friendNo Envelopes Please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially the printer worked well, until a couple days ago I attempted to print an envelope. The printing was in the proper locations, but was totally illegible!
No, I would not recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer prints slower that I thought it would. I print a high volume of pages because of school and I find myself having a hard time trying to keep ink stocked even with the promotion of ink offered. When I followed the prompts to request for more ink, they sent a email stating that I should receive shipping confirmation on my order with 4-5 days, it’s been over 7 and I have yet to receive a confirmation.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has rendered prints slowly, and that you’ve not received confirmation that your next Instant Ink shipment is on the way. I can easily understand why this would be disconcerting. I want to help you remedy these issues. I hope the resources below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
Regarding your ink shipment, I suggest that you contact our Instant Ink program so we can help you assess and resolve the situation. To reach an online agent via chat or by phone, follow this link:
- support.hp.com/us-en/contact/product/model/5401249?sku=INSTANTINK2
If printing speed does not improve to your satisfaction, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
HP ENVY Series is all you need.....
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT WAS SO EASY TO SET UP....SO EASY TO COPY DOCUMENTS ETC......I'M enjoying working with my HP7955e printer........
I would recommend this to a friend