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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers regard this printer highly for its exceptional print quality and user-friendly interface, which are the most frequently praised aspects of the device. Users also appreciate its reliable performance, straightforward setup process, and quiet operation. While the majority of feedback is positive, some customers have noted minor difficulties regarding the capacity of the paper tray and the scanning functionality. Overall, the product is viewed as an affordable and efficient solution for home or office needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 3,063 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home printer…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it that much since it is a personal home printer. But from what we can see it will serve our purposes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to work if you’re a neophyte. Minimal instructions included.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to set up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to set up not sure what’s the problem. They need to stop making apps needed to use these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find my new printer very easy to use. I have always owned a HP printer and this one equally what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer Envy Inspire 7955e

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer. The color print outs are excellent too! It is faster than my prior HP printers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my school work! It broke down on me already!! It works now but I dont know for how long!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is lovely but the black ink cartridge is small and quickly runs out if you have to print a lot of copies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer a lot. The Geek Squad came to my house to set it up. Don't think I could do it alone..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A huge disappointment

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP printers for decades and was always a fan. But this printer is a huge disappointment! It is extremely slow when printing and it drinks ink. The standard HP64 color cartridge will only print 5 and a half pages of photos!! At $36. that makes each page $6. to print. And it was not a cheap printer. Going to the "tri-color" cartridges may sell ink, but it was a huge mistake. It also does not play nice with Windows 11. I will not be buying another HP. I would NOT recommend this printer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Network issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with it staying connected to the network, but otherwise print function is great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sad Mistake!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, doesn't perform things like feeding documents to scan properly. No duplexer. Very disappointing.item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK printer.....with this chip shortage I did not have a lot to choose from. Having no fax and no flash drive sucks.......

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses too much ink which is quite expensive. Took a long time to set up even when being assisted by tech support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many alerts. Printer won't work. Exchanging.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting so many alerts on the screen: "The print carriage can't move. Open the cartridge access door. clear any paper jam or obstruction . . . " (The carriage moves fine, and there has been no paper in the tray yet.) "The indicated cartridges are not communicating . . ." (Well, they came with the printer, so . . .)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    New HP 7955 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer doesn't work well with wifi. Had to use cable with desktop to work although it does work with laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this printer. I’ve always been an HP user but this one would constantly disconnect and I’d have to go and manually reconnect. It also gave me issues with printing from my iPhone. So I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP ENVY Inspire 7955e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, Prints photos, faster than the last HP printer I had. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Reliability!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy, happy with this HP printer. Lightweight, good quality, and is replacing my older model HP.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP in unreliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer in July 2023, worked fine for a few months. Multiple issues, it says I am out of paper when I am not. The print is streaking even thought I cleaned the heads. It also says I am not connected to the printer, even though I am hard wired to my PC

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer Envy Inspire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tray doesn't hold very much paper and the scanner tends to act up quite a lot.

    No, I would not recommend this to a friend