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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3063 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,063 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get printing. Great price for lots of practical functionality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer in any store. Very friendly to use, and I like the small details of this printer. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Took a little bit to figure out how to scan to email. Easy to operate through the app on all devices. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Envy Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This envy computer prints excellently but uses waaay too much ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this printer, its operation and value

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A little tedious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tedious to set up but overall great product

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it for a month but so far it has performed nicely. The print quality is far supported to our old hp printer. Great color and print quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Guess I'm a Canon fan

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement to my Canon Pixma that spawned the notorious printhead error. The HP was noisier than the Canon, and I had problems getting HP to connect to my work computer/firewall that even IT couldnt correct, so I ultimately had to replace this one after 2 months. It worked fine via the smartphone app

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Pretty Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good printer. A bit load. And kind of slow. But this is a low cost printer so the trade-off is acceptable to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    User friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have found the printer user friendly. It could be a little smaller for my desk area.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the WiFi printing and quality! Would recommend for a printer for the occasional use I have it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Challenge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer it was a challenge at first because I’m not very technical. I have to say after a few mistakes it is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this hp printer very easy to operate wish i would bought it along time ago

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that waited on me was the best. I asked for a special number and he gave me the newer version, on sale. I love the printer and it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer for photos and general office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. I was looking for a good photo printer along with general office needs and this handles both very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective cartridge and painful support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was shipped with a defective color cartridge that did not print all of the colors. After contacting customer support to get a replacement, I had to go through 5 hours of customer support that required me to give remote access to my Mac to debug even though I did everything correctly to set up the printer and to diagnose the issue beforehand. During these 5 hours, the support tech pushed the HP's ink subscription plan no less than three times saying that this would help resolve my issue by shipping me a new color cartridge. After finally convincing the tech to send me a replacement cartridge, the one that was sent to me required me to sign up for the ink subscription plan! I gave in and had to subscribed to the ink subscription just to avoid having to deal with another support tech. Now some particulars about this printer. The scanner works as expected. Printing quality is OK but not any different than any other vendors. The HP Smart software sucks. Besides having a confusing and unnecessarily complicated interface, it is very slow. This is probably a result of server calls to verify the ink subscription. Some functionality does even work. I get load paper messages on my Mac after I've loaded and successfully printed from the printer. I've owned HP printers in the past, and the current version of HP Smart is probably the worse I've seen. That combined with a defective cartridge indicates quality problems. My recommendation is to look somewhere else. I have an Epson printer as well, and the set up and out of the box reliability was way better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp wireless printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter shy is happy with this product loves it and good price to

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Envy Printer working well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the printer overall. Printing and copying working well. Once in while have an issue with scanner working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the right printer for my needs.Very easy to set up and use. I highly recommend this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Only reason I didnt give it 5 stars is because ive had to delete the printer and re-add it on my computer multiple times for it to actually show up as online and print the documents I needed. Im sure its more user error on my part than the printer itself but thats my only issue with this item.

    I would recommend this to a friend