Customer Ratings & Reviews

I don't like the face tha you have to go online for instructions - which are not easy to understand. The printer is fine - just prefer more intuitive products.

Great printer, loved the fact that it came with 6 months of free ink you completely have to take advantage of that offer.

Sales person was knowledgeable and helpful. Would work with him again.

So far so good. I've only had it a short time and am enjoying that it always connects with my wifi.

Clean look and not as bulky as most printer. Great for students and home office

I called the 1-800 number which is a shame I could never get in touch with anybody in charge. the person I talked to send me a copy of my receipt and told me I could return the printer which was still in the box and never used. it was a year since I bought it, but it was never taken out the box. when I took it back to the store the girl at the return counter was getting ready to give me a credit to my Best Buy card and the manager came up and said no. she said she has the authority to deny any return and she said she would not accept it. she gave no reason other than the fact is she's the manager and said no. the only reason I got this new Soundbar and subwoofer is because it was under warranty and you didn't have one to replace it so I had to buy another one. I'll probably never deal with Best Buy after all this is done. I feel there is a lack of communication when you have a problem. every time you get a new number to call it directs you back to the same 1-800 number to talk to a computer and somebody who cannot help you. to be such a large company it's a shame that you have a Fly by Night system to help customers that really need help. it is sad to know that a $300 printer would break the company and they could not give me a refund. I ended up taking that printer and donating it to goodwill. I hope they got 50 to 75 dollars for it so at least it would go to a good cause.

I like the printer but the 6 months of free ink is a lie. I was only given 2 months of free ink. I was completely unable to speak to a human at HP to get anything remedied. I am disappointed because the 6 month ink supply was half the reason i picked this model

Good printer for day to day functions. It would be nice if the pics came out clearer.

The scanner is a problem as it causes frequent paper jam

Works perfect. I can print from my laptop and phone. Scans are flawless.

Just what I needed! Experienced problems with the software that was taken care of.

Works fantastic with vivid colors and is very easy to use. Installation by Geek Squad was also five star.

Works exactly like I needed it to. I would recommend it.

Excellent printer! Square construction fits perfect at any place...Nice colored touch display!

Great product especially the photo printer. The printer is a good fast printer

geek squad came and got it up and running,total tech member,and so far it has performed great.

Great!! Excellent device!! Fast and reliable!! Highly recommended!!

We’ve literally used it just a few times but it’s good!

Had an awesome salesman. Explained everything and answered any all of questions throughly.

Good value and features for the money. Just a little slow and loud.