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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3046 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers highly value the Envy Inspire 7955e for its good print quality and ease of use. Many appreciate its overall performance, easy setup, and relatively low noise level. However, some customers have expressed concerns regarding the paper tray's ability to hold paper and the scanning process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 3,046 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs all the functions as stated. Good quality on all functions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my fav

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, ink runs out pretty quick not my fav.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok printer for the price. At times it doesn't print the true colors

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not grab paper each time will print then next time won't

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Office assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and does exactly what I want but the only down fall is that it prints very slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OFFLINE OFFLINE always OFFLINE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OFFLINE issues, always offline issues. When the HP Smart app works and shows the Printer online, it works great. But when the printer is offiline, you definitely will have those OFFLINE issues. Couple of times i had a time deadline to print out my documents, and HP failed me with the always OFFLINE issue. Currently looking at Canons and Brother printers... I dont know why HP sucks so bad now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK FOR HOME USE BUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT A HIGH VOLUME RODUCT. RAN OUT OF INK IN THREE DAYS

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality I expected compare to my previous ho printer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great quality printing. Good value for the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get the remote printing to work. Thats the main reason I bought the thing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    paper jams and can't be repaired

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a few months and now paper jams after an ink cartridge replacement. HP wants $ to help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    cute and quiet too

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my home needs and more...I love all it can do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer would not set up. I spent a considerable amount of time trying to set it up, got the blue screen/flashing lights so then had to (without a car) take it back. I returned it to the store and they sent me a new one, which set up with no problem. My complaint is with the first printer that was sent to me, the defective one, which was packed directly into the outer box. By contrast, the replacement was packed in a white HP box that was then packed inside the outer box. So it would appear that the defective printer I was sent had previously been opened, repackaged and then sent out. This is not a standard of service that I would expect from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Jayjay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer everyone should try buying one of these

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer with beautiful pictures and print outs

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome does everything we ask for and more it the best

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason the drivers won’t stay installed, the printer is useless from my computer, but works great from my phone. Quality of prints are great though.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Toni.

      Thanks for the review and feedback. While I’m glad you’re able to print from your mobile phone, and that you like your printer’s print quality, I’m sorry you’ve run into trouble with the drivers and are unable to access it from your computer. Your unhappiness comes as no surprise here. I want to help you remedy this problem, so I’ll offer a resource designed to make that happen.

      I can’t tell from your review what’s behind this issue. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good printer but it has conectivity issues sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use, definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    More HP printer junk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible HP service, printer could not print yellow. 4 hours with HP Support, you have purchase HP + cartridge subscription, printed 10 - 12 color documents and support said I needed to purchase replacement cartridge, very slow color printing. Returning to Best Buy and purchase alternative brand. FYI, with HP+ they can remotely lock printer.

    No, I would not recommend this to a friend