Customer Ratings & Reviews
- Model:
- ENVY Inspire 7955e/1W2Y8A#B1H
- SKU:
- 6478251
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Envy Inspire 7955e for its good print quality and ease of use. Many appreciate its overall performance, easy setup, and relatively low noise level. However, some customers have expressed concerns regarding the paper tray's ability to hold paper and the scanning process.
This summary was generated by AI based on customer reviews.
HP Envy Inspire 7955e Wireless Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever. Spent over 20 hours on the phone with HP techs and they couldn’t get it to work. After extreme frustration, we returned it and bought another brand.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever...over $200 and has never printed one page correctly. Waited two weeks to hook up because it was a gift so couldn't return!!! DO NOT BUY THIS PRINTER!!!
No, I would not recommend this to a friendOperation Manager
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The document feeder is the worst. You will have to load one page at a time in, also it jams on you after the 2nd paper. Terrible, not worth your money!
No, I would not recommend this to a friend- Pros mentioned:Setup
HP Envy Inspire 7955e AIO Printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the HP Envy Inspire 7955e Wireless All-In-One Printer a few days ago and have been putting it through its paces. Upon opening this package, I noticed that HP took extra care with packing this printer up, by placing a box within a box to ensure it arrived safely and not all banged up. After removing all of the plastic and cardboard, setup was a breeze. Simply plug up the printer and download the HP Smart app from the App Store for iOS devices or the Google Play Store for Android devices. Once downloaded, it took no time for the app to discover the printer and asked me if I wanted to add it to my Wi-Fi network. After that, the app pretty much guide you through the rest of the setup process which includes adding the ink cartridges and paper. During the setup process, I'm not sure what happened but I did have to turn the printer off and back on and close out the app completely are restart it. Seemed as though there was a hang-up on the setup process somewhere, but once rebooted everything kicked into gear and the setup process finished within 30 seconds. After aligning the printer heads and the initial test pages I started printing off some pictures from my iPhone. The pictures were crisp and clear. Color lines did not bleed like I've noticed with other printers that I've tested in the past; however colors did not appeared somewhat dull in some photos. Everything we copied and/or scanned over the last week has worked flawlessly without any issues thus far. HP also included some photo paper as well in the package. This printer is a nice size and doesn't take up a lot of space on a desk or top of a small file cabinet. And this sandstone color is a nice change as well. HP really pushes the HP+ and Instant ink program through the app and has a tendency to bombard your email to signup. Although this printer is decent at printing photos, it may be better suited for documents and such. You can print documents/photos directly from your phone via the app or AirPrint if you have an iPhone. You can also download and install the HP software to your computer and print from there as well.
I would recommend this to a friend HP DISAPPOINTMENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the printer. Printed only 10 pages ang the ink carriage would not move. Not worth the price. Very disappointed in HP on this printer.
No, I would not recommend this to a friendBuying an HP Printer was a bad decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult installation. Print quality was TERRIBLE. I found nothing about this printer that I liked. I returned the item for a full refund.
No, I would not recommend this to a friendPrinter
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my old printer.. this one always gives me problems
No, I would not recommend this to a friendEats ink!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was junk. It gobbled the included ink on 60 pages. Replaced it with XL size ink and it gobbled that on 130 pages. I returned this printer and went back to my old hp8720.
No, I would not recommend this to a friendPrice was good; but, could not get it to work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Copier appeared to be a great buy for the price. However, it did not stand up to the normal HP product that I am used to. The machine would not recognize the cartridges and foolishly, I opened new replacement ones. Well, it still did not work and guess what? I was OUT of $70.00 (cost of cartridges) upon return of the printer because I had opened them.
No, I would not recommend this to a friendterrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hooked printer up and it never worked it could not connect to the ink cartridges. what a waste of time
No, I would not recommend this to a friendPoor quality printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to very poor quality printouts for images.
I would recommend this to a friendDefective from the beginning, got a refund.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was defective, right from the start, gave false messages of paper stuck, then paper tray stuck. Copy was half missing and blurred. Returned for refund.
No, I would not recommend this to a friendI returned this to Best bought a Canon instead.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want a telephone line fax as part of an all in one printer. This one has only e-fax. And HP’s mandatory Ink subscription is outrageous.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after one week Yery cheaply made Returning asap. Hopefully they will have another brand of copier in stock.
No, I would not recommend this to a friendhorrible printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worse printer I have ever owned. doesn't recognize hp ink and prints only when it wants to. I'm done with hp printers
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rita.
I’m sorry you’ve had such a difficult time with your printer. I can wholly understand why unreliable printing and the device failing to recognize genuine HP ink cartridges would be a frustrating combination. I want to help you resolve this situation, so I’ll suggest a resource and some information aimed at making that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Set up too difficult.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't waste my money on this product. It shouldn't be that difficult to set up a printer. Especially if you have a direct line to your computer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Aaron.
I’m sorry to learn that your printer was so difficult to set up. The frustration you express is totally understandable, considering you endured this problematic start to ownership. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100402074
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality, operating-system compatibility and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
New printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this new printer and it did not work at all. I returned it to the store and got a refund.
I would recommend this to a friendDon't Buy It
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just awful. Worked for a month and then stop printing legible documents, even after aligning and cleaning printer heads.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has begun rendering illegible documents. Your dismay comes as no surprise, especially considering this has occurred only a month after you purchased it. I want to help you remedy this problem, so I’ll suggest some resources that I hope will serve that end.
First, I recommend following the steps listed in a guide on our support site to improving print quality. Issues covered include blurred or fuzzy text, faded or streaked prints, and color or black ink not printing properly. Find that guide here:
- support.hp.com/us-en/document/ish_4804440-4201223-16
You might also gain useful information from this document on resolving prints with strange, garbled or illogical text; prints that are incomplete; and prints that are missing text or graphics:
- support.hp.com/us-en/document/c01177917
If the problem persists, I suggest that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
HP-ENVE+Y printewr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer will not stay connected to the internet. I have another older hp printer that continues to work with no connectivity issues
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. It’s no surprise that you’re frustrated, especially considering you have an older HP printer that performs better. I want to help you remedy the problem, so I’ll provide some resources I hope will reach that goal.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic in some areas, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A real dud. The cyan would not print on both machines I tried. Shifted to another brand and it works perfectly.
No, I would not recommend this to a friend