Customer Ratings & Reviews

This machine does so much with such ease and reliability

Had a little problem with using the phone. Might be because I'm older and don't like the new phones But overall I like this printer

It works fine at first, then in less than a few days started showing error. I tried troubleshooting it to no avail

Love the printer. Setup took longer than I expected. Like the sleek design. Looks great in my home office.

This printer needs a reference book When you are using the computer and require it to be printed. You need the book to look how to do it you can't look in the computer to find out HOW TO DO SPECIAL things that are needed to complete the transaction Other than that it is a FANTASTIC PRINTER Also a great price...

Excellent speakers for smaller rooms. Fantastic finish and modern look. Easy on the ears without sacrificing detail. They don't go deep, but adequate bass for a compact speaker.

being not tech savvy took quite awhile to be able to get it going slowly getting there.

Works fairly well. Very straightforward printer/scanner. Have had no issues with it so far.

Very disappointed. I had high hopes for this printer but was very disappointed in the color quality. Stripes everywhere and very pale. Printing in black was fine when it printed but it only printed a half page. It wouldn’t print from my IPhone except one time. I couldn’t get it to scan. I’ve worked with HP printers for many years so I thought I would be able to figure this one out. It should have been so easy.

This is a horrible, cheap printer. It is poorly designed. The paper tray is too big and it doesn't know if there is paper in the tray. It would say empty and then print. The way the ink cartridges were inserted was terrible. I could never tell if they were seated correctly or not. I had problems with this and threw it in the trash while it was still under warranty because it was so bad. DO NOT BUY.

No problems, works like a charm. Can't get better than that.

It works great it’s actually quicker then the old one

Perfect home printer ! Extremely happy with my choice.!

I have one topic to mention regarding this printer/HP that is an automatic dealbreaker for me no matter anything else. Soo like most new printers you get a "starter cartridge" of ink which is a joke to begin with but whatever, however they make a big deal out of this HP Ink program so I tried it out. Well I found out through a coincidence how tricky this program is, soon after joining my CC expired that I used to sign up, I later ran low on ink & could NO LONGER USE MY PRINTER. THEY LOCKED IT, I could not even use a cartridge I purchased at Best Buy & install it to print. I was held hostage until I entered a new & active card on the HP Ink account. To me this is insane & I am not comfortable with it at all, because of this I do not reccomend.

Great update. Still need to know how to put in ink when ready.

Not a bad printer, BUT, was not told when I bought it that the HP Smart software had a problem with it and has caused me MAJOR problems with my desktop!!

I've had HP printers before. Didn’t need apps to do printing. Everything could be done from the front touchscreen, scan, copy, print. The source was also on the touchscreen (Drive, photos, etc). The need to install apps just to print is ridiculous. I keep getting "paper jam" message, but no paper jam. Researched the problem; apparently false jam messages are common. I went ahead and did each step as instructed on HP website without improvement. I'm planning to junk it.

Robust, efficient, quiet and good looking. Deserves its name: ENVY.

No problem with best buy , great place to shop at, very clean store

Great product and easy to use and understand, highly recommend